Senior Specialist/Engineer Service Operations - Team Lead
SITA
- Experience
- 5+ yrs
- Location
- Gurugram, Haryana, India
- Job type
- Full-time
Required skills
- ServiceNow
- CMDB
- AI
- automation
About the role
Minimum 5 years in IT, Service Management, or Operations; ITIL Foundation certification or equivalent; experience leading service desk shifts, incident coordination, and operational reporting; knowledge of ServiceNow, AI, automation, and CMDB.
About SITA
Technology and communication innovations for the global air travel industry.
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