Meiosis Publications
Website:
meiosispublications.com
Job details:
#EcommerceExecutive #Shiprocket #Banaglore #WorkFromOffice #Operations #Procurement 🚀
We are looking for highly motivated and ambitious folks to be a part of our Operations Team.
Job Description
1. Order Fulfillment & Logistics
- Order Processing: Manage and fulfill all incoming orders via our e-commerce dashboard (Shiprocket, Amazon, Flipkart, Quick Commerce).
- Shipping Coordination: Book shipments with various courier partners and generate shipping labels (Shiprocket, Amazon, Flipkart, Quick Commerce)..
- Logistics Follow-up: Track shipments daily and proactively resolve any delays or delivery issues with courier partners to ensure timely arrival.
2. Omni-Channel Customer Support
- Direct Interaction: Act as the primary point of contact for customers across all platforms: WhatsApp, Phone Calls, Email, and Social Media (Instagram/Facebook).
- Issue Resolution: Handle queries regarding product details, order status, returns, or exchanges with a helpful and professional "customer-first" attitude.
3. Operational Support
- Inventory Tracking: Maintain records of stock levels and order data using Microsoft Excel.
- Data Reporting: Prepare simple weekly reports on order volumes and delivery performance.
Requirements & Skills
- Technical: Basic proficiency in Microsoft Excel (data entry, simple formulas, sorting).
- Communication: Excellent verbal and written communication skills in English and Hindi (Knowledge of Kannada is a plus).
- Aptitude: Strong multi-tasking abilities and a problem-solving mindset.
✅ About the company
We are a content-first EdTech Test Prep Startup where we aim to provide students with the best-curated content in both digital and physical formats. 🏆
Website: meiosispublications.com
Amazon: https://www.amazon.in/stores/MeiosisPublications/page/3056EBDD-2D85-461B-9063-E516ECA96B9D
✅ Location: Indiranagar, Bangalore (Work from Office)
✅ Openings: 2
💰 Payout: 3.0 to 4.5 LPA
Click on Apply to know more.
