Deloitte
Website:
deloitte.com
Job details:
Summary
Position Summary
We are looking for a Registration Specialist to manage the development, execution, and management of event registration sites and related attendee support activities. In this role, you will work closely with sponsors, meeting planners and clients to design registration experiences, manage attendee communications, resolve issues, produce reports, and ensure a seamless registration process. Depending on experience, the role may also include oversight of more complex events, analytics reporting, and process improvement support.
Work you'll do
As a Services Support Associate II, Meeting and Event Services on the EOX Registration team, you will be responsible for supporting the delivery of event registration solutions for internal and client-facing programs.
- Build, test, manage, and maintain registration sites for internal and client-facing events.
- Collaborate with sponsors and meeting planners to understand event objectives and registration requirements, including site design, question logic, and attendee experience needs.
- Manage attendee communications and provide registration support by resolving site, program, and customer service issues, as well as coordinating special requests, housing needs, and attendee changes.
- Extract, format, and deliver standard, customized, and ad hoc registration reports; support post-event reporting, reconciliation, attendance tracking, cancellations, and no-show chargebacks where applicable.
- Maintain quality, accuracy, and data integrity across registration activities while supporting multiple meetings simultaneously and contributing to process improvement initiatives and related projects.
The team
EOX Registration provides strategic, end-to-end solutions for meeting and event needs across Deloitte. The commitment is to deliver strategic meeting and event registration management with quality and value to achieve an exceptional client experience. The registration team is currently searching for a Registration Analyst to support client-facing and internal events delivered at a regional, national, and global level.
Location: Hyderabad
Shift Timings: 6:00 PM to 3:00 AM IST
Qualifications
Required:
- Bachelor’s degree or equivalent.
- 2–3 years of experience in meeting registration support, events, hospitality, technology, marketing, communications, or a similar support environment.
- Experience building, testing, managing, and maintaining event registration sites.
- Experience producing registration reports and supporting attendance tracking, reconciliation, cancellations, or similar event operations activities.
- Professional proficiency in written and verbal English.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Experience supporting multiple priorities in a high-volume environment.
Preferred:
- Experience supporting internal and client-facing events.
- Experience with event registration platforms or similar technology systems.
- Experience supporting regional, national, or global events.
- Experience with analytics reporting, process improvement, or data quality activities.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 360849
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