Stixis Technologies
Website:
stixis.com
Job details:
ServiceMax Consultant
3 to 5 years of experience to design, implement, and optimize our Field Service Management (FSM) solutions. In this role, you will bridge the gap between business needs and technical execution. You will configure the ServiceMax platform to improve field service workflows, maximize technician efficiency, and enhance customer satisfaction.
Key Responsibilities
- Solution Design: Translate complex business requirements into scalable ServiceMax configurations.
- Platform Configuration: Build and maintain ServiceMax features including Service Force, SFM (Service Flow Manager), PM (Preventive Maintenance) plans, and Installed Base management.
- Dispatch Optimization: Configure and fine-tune dispatch consoles, scheduling parameters, and ServiceMax Go mobile workflows.
- Data & Integration: Manage data migrations and support integrations between ServiceMax, Salesforce CRM, and ERP systems like SAP or Oracle.
Required Skills and Qualifications
- Experience: 3–5 years of hands-on experience implementing and configuring ServiceMax.
- Salesforce Core: Strong foundational knowledge of the Salesforce platform, including workflows, validation rules, Flow Builder, and security models.
- FSM Expertise: Deep understanding of field service operations, contract management, warranties, and inventory tracking.
- Communication: Excellent verbal and written communication skills for collaborating with stakeholders and remote teams
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