Senior Operations Manager
TP
- Location
- Jaipur, Rajasthan, India
- Job type
- Full-time
Required skills
- business objectives
- client satisfaction
- communication skills
- e-commerce
- key performance metrics
- people management
About the role
Website:
tp.com
Job details:
Teleperformance Is Hiring || Senior Manager Operations
- Position: Senior Manager – Operations
- Process: International E-Commerce
- Location: Jaipur
- Working Days: 5 Days a Week
- Week Offs: 2 Rotational Week Offs
- Shifts: Rotational
Key Responsibilities:
- Lead and manage large-scale operations to achieve business objectives.
- Drive key performance metrics, productivity, quality, and customer satisfaction.
- Develop strategies to improve operational efficiency and process performance.
- Lead, mentor, and develop teams to achieve individual and organizational goals.
- Collaborate with stakeholders to ensure seamless delivery and client satisfaction.
- Identify improvement opportunities and implement effective operational solutions.
What We’re Looking For:
- Strong leadership and people management capabilities.
- Excellent analytical, strategic thinking, and decision-making skills.
- Proven ability to manage operational performance and drive results.
- Strong stakeholder management and communication skills.
- Experience in an international E-Commerce process would be an advantage.
Click on Apply to know more.
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