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Job details:
Talasha has been mandated to hire a Senior Manager_Inside Sales & CRM for a full-stack home resale and property platform based in Mumbai that revolutionises the way users buy and sell secondary homes. This tech enabled startup has recently raised series A funding led by Stellaris Ventures and in this role you will drive the lead-to-visit conversions owning the presales funnel
Responsibilities
- Own the end-to-end pre-sales funnel — from first contact to sales handoff
- Manage and train in-house + outsourced pre-sales team to drive conversions
- Build and manage innovative touch-points and journeys (AI + human calling, email, text) and CRM systems for speed and conversion
- Work closely with growth and sales to refine targets, journeys, and outcomes
- Drive consultative selling rigor across the team, ensuring every conversation surfaces use case, fitment & benefits
- Build and refine the playbook for upsell, cross-sell, and account expansion across the service offerings
- Build the systems, processes, and CRM hygiene standards that scale the team
- Track account-level engagement and take corrective measures to improve metrics
- Use data and insights to refine targeting and messaging
Good to Have
- Sales mindset - drives lead-to-visit conversions owning the presales funnel.
- Comfortable working with tech/product - to build, improve, and scale tools like CRM, AI calling, and chatbots.
- Team & CX focus - leads callers and ensures every customer gets quick, high-quality service.
- Data-driven - tracks conversion metrics and works with sales and growth to improve results
CTC - Rs.15-20 LPA (Basis last drawn)
Location- Mumbai, Goregaon (6 days working, weekday off)
Click on Apply to know more.
