AiRnWingS
Website:
airnwings.com
Job details:
Senior International Holiday Sales Executive
Company: AiRnWingS Holidays
Location: New Delhi Saket
Employment Type: Full-Time
Department: International Holiday Sales
Experience: 2–5 Years in International Travel Sales
Industry: Travel & Tourism
About the Role:
AiRnWingS is looking for an experienced and result-oriented Senior International Holiday Sales Executive to join our growing travel sales team.
The ideal candidate should have strong knowledge of international holiday destinations and hands-on experience in handling travel enquiries, preparing customized itineraries, creating quotations, negotiating with clients, following up with leads, and converting enquiries into confirmed bookings.
This is a target-oriented sales role for someone who is passionate about travel and has a proven ability to close international holiday deals.
Key Responsibilities:
- ️Sales & Lead Management
- Handle incoming leads and enquiries for international holiday packages.
- Understand customer requirements including destination, travel dates, budget, number of travellers, hotel preferences and activities.
- Connect with customers through **phone calls, WhatsApp, email and other communication channels**.
- Qualify leads and identify genuine purchase intent.
- Follow up with prospective customers consistently until closure.
- Convert qualified enquiries into confirmed bookings.
International Holiday Consultation:
- Recommend suitable international destinations and holiday packages based on customer requirements.
- Have good destination knowledge of countries such as **Maldives, Bali, Thailand, Dubai, Singapore, Malaysia, Mauritius, Seychelles, Europe and other international destinations**.
- Suggest suitable hotels, resorts, sightseeing, transfers, activities and meal plans.
- Handle honeymoon, family, couple, group and customized international holidays.
Quotation & Itinerary:
- Prepare professional and customized travel quotations.
- Create detailed day-wise itineraries according to customer requirements.
- Calculate package costing, margins and selling prices accurately.
- Coordinate with the operations/product team for hotel availability, transfers, activities and other travel services.
- Make revisions to quotations based on customer feedback.
Negotiation & Conversion:
- Negotiate effectively while maintaining company margins.
- Present the value of the package rather than competing only on price.
- Handle customer objections related to price, hotel, flights, inclusions and competitors.
- Create urgency and follow appropriate sales strategies to close bookings.
- Achieve monthly sales and revenue targets.
Customer Relationship Management:
- Maintain strong relationships with customers from enquiry to booking.
- Ensure accurate communication regarding inclusions, exclusions, payment schedules, cancellation policies and booking terms.
- Coordinate with operations after confirmation to ensure smooth handover.
- Encourage repeat business and customer referrals.
CRM & Reporting:
- Maintain accurate lead and follow-up information in the CRM.
- Update lead status, follow-up dates, quotations and booking details regularly.
- Maintain daily/weekly sales activity reports.
- Track pending, hot and high-value enquiries.
- Maintain proper records of converted and lost leads.
Required Skills:
- Strong International Holiday Sales experience.
- Excellent communication and convincing skills.
- Strong negotiation and objection-handling ability.
- Good knowledge of international destinations and travel products.
- Ability to create customized itineraries and quotations.
- Strong follow-up and lead-conversion skills.
- Customer-focused approach with a strong sales mindset.
- Good knowledge of MS Office / Google Workspace and CRM systems.
- Ability to work under sales targets and deadlines.
- Professional telephone and WhatsApp communication skills.
Preferred Experience:
Candidates with experience in any of the following will be preferred:
- International Holiday Sales
- Travel Agency / Tour Operator
- B2C Travel Sales
- Honeymoon & Couple Packages
- Customized International Holidays
- FIT / Family / Group Travel
- Travel CRM & Lead Management
Key Performance Indicators (KPIs)
The candidate will be evaluated on:
- Monthly sales revenue
- Number of bookings confirmed
- Lead-to-booking conversion rate
- Follow-up efficiency
- Average booking value
- Gross margin generated
- Customer satisfaction
- CRM data accuracy
What We Offer:
- Competitive salary based on experience and performance.
- Attractive sales incentives on successful conversions.
- Opportunity to work with international holiday products.
- Performance-based growth opportunities.
- Professional and target-driven work environment.
- Opportunity to develop expertise across multiple international destinations.
Ideal Candidate
We are looking for someone who is:
Sales-driven • Travel passionate • Good communicator • Strong negotiator • Excellent at follow-ups • Customer-focused • Target-oriented • Result-driven
If you have strong experience in International Holiday Sales and enjoy converting travel enquiries into successful bookings, we would love to hear from you.
Apply Now and Grow with AiRnWingS Holidays.
Click on Apply to know more.