EduFund
Website:
edufund.in
Job details:
You will be part of the core Investment operations team, responsible for managing daily mutual fund operations activity and constantly contribute to the processes to achieve a seamless customer experience. The ideal candidate is expected to demonstrate strong critical thinking and prioritize time effectively according to the needs of the company.
Roles & Responsibilities
- Onboarding new clients (KYC, account opening and order processing) and ensure responses to customer queries are as per the defined TAT
- Coordinate end-to-end query resolution with multiple entities such as RTA, Payment Gateway Partners, AMCs, and customers.
- Identify the issues/bugs in any processing application and get the same resolved with responsible teams
- Mutual Fund AUM Reconciliation and other MIS
- Continuously update knowledge on various product offering/process and regulatory changes and stay ahead of the curve for quick resolutions
- Maintain positive, empathetic and professional attitude towards customers at all times
Preferences
- 3+ years of expertise in mutual fund operations at a financial service or wealth management business is mandatory. Experience with a Fintech company will be a plus.
- Prior process adherence and client handling experience is required.
- NCFM /NISM certification in VA - Mutual Fund Distributors module will be an added advantage
- Excellent interpersonal, verbal and written communication skills is a must
- Must be a go-getter who can work efficiently with multiple teams and deliver before deadlines
- Strong analytical ability and problem solving skills with good knowledge of MS-Office
- Time management and prioritizing to meet the time sensitive deadlines.
- Strong organizational skills, attention to detail, and ability to multi-task
Vittam An EduFund Company
Vittam is a newly launched business vertical of EduFund, focused on B2B Mutual Fund distribution and the IFA (Independent Financial Advisor) ecosystem. Already live with 200+ active partners, Vittam is now entering a high-growth phase and is looking for a senior sales leader to own, scale, and build this business ground-up.
Vittam is being built to empower IFAs, RIAs, and wealth partners with a modern, scalable platform to grow their advisory business while delivering best-in-class investment solutions to end customers.
Learn more about the platform: https://vittamfin.com/
Who we are EduFund is an early-stage platform that helps Indian parents plan for their child's higher education in advance. Our product allows families to invest for education, take education loans, and receive competitive scholarships! We were founded in 2020 by Eela Dubey (NYU 13’) and Arindam Sengupta (Princeton 12’).EduFund team is filled with chai lovers, problem solvers, ridiculous jokes, and immeasurable passion towards our work. Our founding team has had the privilege of working at companies like Reliance, Goldman Sachs, CRISIL, GradRight, LeverageEdu, HDFC, and many others.We have raised over $5M in funding from notable investors such as MassMutual Ventures, Kunal Shah, and DSP Investment Managers.We are headquartered in Ahmedabad, with teams in Mumbai and Pune.Website - https://www.edufund.in/Here’s a taste of what it is like to work at EduFund: https://bit.ly/3t5hLpd
Skills: customer service,investment,operations,mutual funds,onboarding new customers
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