LeadSquared
Website:
leadsquared.com
Job details:
Senior Executive, HR Operations
Job Title
Senior Executive, HR Operations
Location
Bangalore
Department
Human Resources
Experience
3–4 Years
Employment Type
Full-Time
About LeadSquared
LeadSquared is an AI-powered CRM and growth platform that brings marketing, sales, service, onboarding, and operations together into a single connected system. Founded in 2011 and headquartered in Bengaluru, the company today supports more than 2,000 enterprises across 40+ countries in running faster, more efficient sales and customer engagement processes.
Role Summary
We are looking for a detail-oriented and process-driven Senior Executive – HR Operations to manage end-to-end HR operations, ensuring seamless employee lifecycle management, data accuracy, statutory compliance, and an exceptional employee experience. The role requires strong ownership, stakeholder management, and hands-on experience with HRMS and payroll coordination.
Key Responsibilities
- Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations.
- Maintain employee records and ensure data accuracy across HRMS.
- Coordinate payroll inputs, including new joiners, exits, attendance, leave, incentives, reimbursements, and salary revisions.
- Administer leave, attendance, shift management, and employee documentation.
- Generate HR letters such as appointment, confirmation, promotion, transfer, experience, and relieving letters.
- Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined SLAs.
- Support statutory compliance, audits, and maintain audit-ready documentation.
- Coordinate employee benefit programs, insurance, reimbursements, and vendor management.
- Manage end-to-end exit formalities and Full & Final settlement coordination.
- Prepare HR reports, dashboards, and MIS for management.
- Identify opportunities for process improvement and support HR automation initiatives.
- Collaborate with HRBPs, Finance, IT, Admin, Legal, and external vendors to ensure smooth HR operations.
Mandatory Skills
- End-to-End HR Operations
- Employee Lifecycle Management
- HRMS Administration (Darwinbox/GreytHR or similar)
- Payroll Input Management
- Leave & Attendance Management
- HR Documentation & Letter Management
- Statutory Compliance & Audit Support
- Advanced Power BI and MS Excel (VLOOKUP, Pivot Tables, Lookup Functions, Basic Reporting)
- HR Reporting & MIS
- Process Documentation & SOP Creation
- Strong Communication & Stakeholder Management
- High Attention to Detail and Data Accuracy
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.
- MBA/PGDM in Human Resources is preferred.
Preferred Competencies
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent organizational and time management skills.
- High level of ownership, accountability, and confidentiality.
- Customer-centric approach with strong interpersonal skills.
- Continuous improvement mindset with exposure to process automation.
Success Metrics
- Timely and accurate onboarding and employee lifecycle management.
- Payroll input accuracy and adherence to timelines.
- HRMS data accuracy and documentation compliance.
- Employee query resolution within SLA.
- Audit readiness and statutory compliance.
- Timely completion of exit and Full & Final settlement processes.
- Accurate HR reports and dashboards.
- Contribution to HR process improvements and automation initiatives.
Click on Apply to know more.
