SocioMonkey
Website:
sociomonkey.com
Job details:
Location: Gurugram, Haryana
Department: Sales
Company: Ganga Realty
About Ganga RealtyGanga Realty is committed to creating thoughtfully designed developments that redefine luxury living and commercial spaces. With landmark residential and commercial projects across Gurugram, we are building a team of professionals who are passionate about delivering exceptional customer experiences.
Role OverviewWe are looking for an experienced Luxury Real Estate Telesales Executive who understands the Gurugram real estate market and has hands-on experience handling premium residential and commercial leads.
This is not a conventional calling profile. We are looking for someone who understands luxury buyer psychology, can confidently engage HNI customers, qualify leads, nurture prospects, and seamlessly coordinate with the sales team to maximize site visits and conversions.
The ideal candidate should be able to start contributing from Day 1 with minimal handholding.
Key ResponsibilitiesLead Qualification & Calling- Connect with fresh inbound leads generated through digital marketing and offline campaigns.
- Qualify prospects based on buying intent, budget, preferred location, timeline and investment objectives.
- Build meaningful conversations instead of script-based calling.
- Maintain high contact and qualification rates.
Site Visit Generation- Convert qualified enquiries into confirmed site visits.
- Coordinate with sales managers and CRM teams for visit scheduling.
- Ensure minimum cancellations and maximum show-up ratio.
Customer Engagement- Explain project USPs, payment plans, location advantages and investment opportunities.
- Handle objections confidently and nurture prospects until site visit.
- Build trust through professional and consultative conversations.
CRM Management- Update customer interactions accurately in CRM.
- Maintain complete lead history and follow-up schedules.
- Ensure zero lead leakage.
Follow-up & Lead Nurturing- Execute structured follow-up plans.
- Re-engage dormant leads.
- Maintain healthy conversion funnels.
Market Intelligence- Stay updated on Gurugram's luxury residential and commercial market.
- Understand competing projects, pricing trends, developer positioning and market movements.
- Share customer insights with the marketing and sales teams.
Required Experience- 3–7 years of experience in Real Estate Telesales.
- Experience in luxury or premium residential/commercial projects is mandatory.
- Prior experience with reputed developers or IPCs is highly preferred.
- Strong understanding of Gurugram, Dwarka Expressway, Golf Course Extension Road, SPR, New Gurgaon and Sohna markets.
- Experience working on high-value property transactions.
Desired SkillsReal Estate Knowledge- Luxury residential sales
- Commercial real estate
- Investment-driven conversations
- Pricing and payment plans
- RERA basics
Sales Skills- Consultative selling
- Lead qualification
- Objection handling
- Relationship building
- Appointment generation
- Follow-up excellence
- Closing mindset
Technical Skills- CRM software
- Excel
- Google Sheets
- Calling systems
- WhatsApp Business communication
Behavioural CompetenciesWe are specifically looking for someone who demonstrates:
- Strong ownership mindset
- High accountability
- Self-driven and proactive
- Excellent communication skills (Hindi & English)
- Customer-first approach
- Professional etiquette
- High integrity
- Ability to work under pressure
- Strong follow-up discipline
- Positive attitude
What Success Looks LikeWithin the first 30 days, the candidate should be able to:
- Independently manage assigned lead pools.
- Deliver high-quality qualified leads consistently.
- Achieve strong site visit conversion rates.
- Maintain accurate CRM hygiene.
- Build excellent coordination with Sales Managers.
- Contribute actionable customer insights to improve campaigns.
Preferred BackgroundCandidates with experience working with developers such as DLF, M3M, Signature Global, Smartworld, Elan, Whiteland, Godrej Properties, Adani Realty, Conscient, ATS, BPTP, Trehan, Emaar, Central Park or reputed channel partners/IPCs will be preferred.
Why Join Ganga Realty?- Work with one of NCR's fastest-growing luxury real estate brands.
- Exposure to marquee residential and commercial developments.
- High-quality marketing-generated leads.
- Performance-driven growth opportunities.
- Collaborative and entrepreneurial work culture.
KPIs- Qualified Lead %
- Site Visits Scheduled
- Site Visit Show-up Rate
- Lead-to-Site Visit Conversion
- Follow-up Compliance
- CRM Hygiene Score
- Response Time to Fresh Leads
- Monthly Booking Contribution
- Customer Satisfaction Score
- Lead Reactivation Rate
Click on Apply to know more.