- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
Required skills
- Business Intelligence
- communication skills
- compliance
- customer needs
- customer relationship management
- customer service
- enterprise software
- SaaS
About the role
Revvity
Website:
revvity.com
Job details:
Job Specifications
Qualifications
- 7+ years of overall experience
- Bachelor’s or master’s degree in chemistry/ biology/Life Science or Technical field
- 5-7 years of relevant experience in projects involving enterprise analytics systems, ideally from inception through completion or relevant scientific bench experience specifically in pharmacology or similar experience working as a scientific applications support expert in this space, or a combination thereof.
- Customer facing experience in deploying COTS enterprise systems or SaaS solutions
Special Skills & Knowledge
- Experience in implementing Revvity Signals Notebook and Signals One modules in global accounts(preferred)
- Experience deploying TIBCO Spotfire® or similar visual analytics enterprise software
- Excellent communication skills for engaging with customers, clarifying requirements, and presenting to stakeholders.
- Ability to travel and work at customer sites required – >20%
- Knowledge of laboratory workflows and scientific data management practices.
- Demonstrated ability to balance technical expertise with customer relationship management.
- experience in validating computer systems in a regulated environment.
Key Competencies
- Strong verbal and written communication skills
- Good requirements analysis & documentation experience
- Problem solving and analytical capabilities; ability to deal with and resolve conflicts
- Planning, prioritizing and reporting
- Attention to detail and a concern for quality
Key Accountabilities
Strategic
- Become a trusted advisor to customers
- Successfully execute analytics projects for customers
- Identify customer needs, propose solutions, and assist in business development activities
- Improve processes, ensure compliance & drive improvements, as needed
- Create, maintain and assume accountability for a culture of high customer service
Operational
- Successfully link technology to customer business problems and achieve desired outcomes
- Advise customers on developing Business Intelligence systems that provide competitive value
- Design and implement systems that display and manage data and information to support scientific and business decisions across R&D
- Define new project opportunities, ensuring that project scope and effort estimates match customer requirements
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