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Job details:
Academic Counsellor
Department: Sales
Employment Type: Full Time
Work Mode: Remote
Working Hours: 1:00 PM – 10:00 PM
Working Days: Monday to Saturday
Experience: 1–3 Years
About the Role
We are looking for a motivated and result-oriented Academic Counsellor to guide prospective students, understand their career goals, recommend suitable learning programs, and drive successful enrolments through effective counselling and follow-ups.
Key Responsibilities
- Handle inbound and outbound calls with prospective students.
- Understand students’ career goals and recommend suitable courses.
- Guide students through the admission and enrolment process.
- Conduct timely follow-ups and convert leads into enrolments.
- Handle approximately 50–70 student interactions daily.
- Build strong relationships and provide a positive counselling experience.
- Maintain accurate lead and follow-up records in the CRM.
- Achieve assigned sales and enrolment targets.
Candidate Requirements
- 1–3 years of experience in Academic Counselling, B2C Sales, Telecalling, Customer Support or Inside Sales.
- Excellent communication skills in English and Hindi.
- Strong counselling, persuasion and objection-handling skills.
- Target-oriented and self-motivated.
- Comfortable handling high-volume student interactions.
- CRM experience is preferred.
- Bachelor's degree in any discipline is preferred.
- Ability to work independently in a remote environment.
What We Offer
- Performance-based incentives.
- Remote work flexibility.
- Career growth opportunities.
- Professional training and development.
- Exposure to the EdTech and learning industry.
- Collaborative and growth-oriented work environment.
Click on Apply to know more.