Grow Soccial
Website:
growsoccial.com
Job details:
📍 Kochi, Kerala | Full-time
We're looking for an experienced, hands-on Store Manager to lead the launch and day-to-day operations of a premium nail salon in Kochi. If you're passionate about delivering exceptional customer experiences, leading teams, and growing a business, we'd love to hear from you.
Key Responsibilities
- Manage the day-to-day operations of the salon.
- Lead, coach, and motivate a team of nail technicians and front desk staff.
- Ensure outstanding customer service and maintain high service standards.
- Manage appointment scheduling and daily operations.
- Oversee inventory, stock ordering, and vendor relationships.
- Drive customer acquisition, retention, and local marketing initiatives.
- Monitor sales, expenses, and store performance against targets.
- Ensure cleanliness, hygiene, and compliance with company standards.
- Handle customer feedback professionally and build long-term client relationships.
Qualifications
- Minimum 3 years of management experience in retail, hospitality, beauty, wellness, or a service-based business.
- Strong experience managing staff, customer service, inventory, and daily operations.
- Excellent leadership, communication, and problem-solving skills.
- Comfortable using computers, POS systems, and scheduling software.
- Fluent in English, Malayalam, and Hindi (spoken) to communicate effectively with clients, staff, and vendors.
- Previous experience in a salon or spa is preferred but not required.
Compensation & Growth
- Starting salary: Up to ₹35,000 per month, depending on experience.
- Performance-based salary review with incremental increases during the first three months for the right candidate.
- Opportunity to grow with the company as we expand.
Before You Apply
Please include answers to the following questions with your application:
1. What is your current role and job profile? How does your experience relate to managing a premium nail salon?
2. Tell us about your experience managing staff, inventory, appointment scheduling, and attracting or retaining customers.
3. Are you looking for a short-term opportunity or a long-term career? We are seeking someone committed to growing with our business.
4. What are your salary expectations?
5. Please provide two professional references.
- If you're an organized leader who enjoys creating exceptional customer experiences and building high-performing teams, we'd love to hear from you.
Click on Apply to know more.