3AK Chemie (official)
Website:
3akchemie.com
Job details:
We are seeking an experienced “Sales Support Specialist” to join our dynamic team. The ideal candidate will have a minimum of 2+ years of experience in Inside Sales, Order Processing, and Lead Generation. This role will involve supporting our sales, marketing, and operations teams in global markets, with a focus on building brand awareness, identifying potential customers, setting up appointments, and ensuring the strong representation of the MR Chemie brand in the market.
Key Responsibilities:
- Lead Generation:
- Utilize data analytics to identify and target potential leads across international markets.
- Analyze market trends and customer data to uncover new opportunities.
- Develop and maintain a comprehensive database of potential leads using CRM tools.
- Inside Sales Support:
- Assist in preparing compelling sales pitches and presentations based on data insights.
- Monitor and analyze sales performance metrics, providing recommendations for improvements.
- Order Processing & Documentation:
- Process customer orders promptly and accurately, ensuring all details are correctly captured in the system.
- Prepare and issue invoices and delivery notes in a timely manner.
- Coordinate with logistics and shipping teams to ensure on-time delivery of products.
- Address distributor queries regarding order status, delivery schedules, and invoicing discrepancies.
- Resolve order-related issues and provide solutions to customers and distributors efficiently.
- Collaboration:
- Collaborate closely with marketing, sales, and product teams to align strategies and objectives.
- Participate in regular meetings to provide data-driven insights and actionable recommendations.
- Share best practices and innovative approaches to enhance team performance and productivity.
Skills and Qualifications:
- 2+ years of experience in Inside Sales, Order Processing, and Lead Generation.
- Familiarity with CRM systems (preferably Zoho CRM) and sales automation tools.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced, global environment.
- Self-motivated with a passion for driving business growth.
Tools and Resources:
- CRM Systems: Zoho CRM
- Market Research Platforms: LinkedIn Sales Navigator, Lusha, Workup etc...
- Collaboration Tools: Microsoft Teams
Click on Apply to know more.
