Mega Cranes India Pvt Ltd
Website:
megacranesindia.com
Job details:
Company Description Mega Cranes India Pvt. Ltd. is a long-established manufacturer and exporter of cranes and hoists based in Coimbatore, India, recognized for reliability and trustworthiness in the material handling industry. The company delivers high-quality equipment at competitive prices, supported by a manufacturing setup equipped with advanced techniques and modern machinery. Mega Cranes focuses on designing and developing top-notch cranes and hoists tailored to diverse industrial requirements. The company is the exclusive Crane Partner of KITO INDIA, a global leader in lifting equipment with its roots in Japan, providing access to world-class technology and products.
Role Description The Sales Support Assistant is a full-time, on-site role based in Coimbatore. This role supports the sales team with day-to-day activities such as preparing quotations, processing orders, updating sales records, and coordinating with internal departments for smooth execution of customer requirements. The Sales Support Assistant will handle customer inquiries, provide basic product information, follow up on leads, and assist in maintaining strong customer relationships. The role also involves preparing sales reports, maintaining CRM or sales databases, and ensuring timely communication with customers and the sales team. The position requires close collaboration with sales, logistics, and accounts to help ensure accurate and timely deliveries and post-sales support.
Qualifications
- Candidates should possess strong Customer Service and Customer Support skills to handle inquiries and resolve issues professionally.
- Candidates should possess clear and effective Communication skills to interact with customers and internal teams.
- Candidates should possess Sales Operations and Sales support skills to manage quotations, orders, and documentation efficiently.
- Candidates should have proficiency in basic computer applications (e.g., MS Office) and familiarity with CRM or sales tracking tools.
- Candidates should have strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines.
- Candidates should hold at least a diploma or bachelor’s degree in business, commerce, engineering, or a related field.
- Prior experience in industrial equipment or B2B sales support is an advantage.
- Candidates should be able to work collaboratively in an on-site team environment in Coimbatore.
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