iQuery Australia
Website:
iqueryworld.com
Job details:
iQuery Australia is an education-focused organization that helps learners build careers aligned with their values, not just secure employment. The company supports individuals in achieving their educational and professional goals across Australia, Singapore, New Zealand, India, and other regions. iQuery also partners with schools, colleges, universities, and businesses to advance their aspirations through ethical and sustainable international collaborations.
Telesales Executive – Educational ProductsPosition
Telesales Executive – Educational Products
Location
Remote
Employment Type
Full-time
About the Role
We are seeking a motivated and results-oriented Telesales Executive to promote and sell our educational products and solutions to a diverse customer base, including students, parents, teachers, career counsellors, schools, colleges, and universities. The ideal candidate is an excellent communicator with a passion for education and a strong ability to build relationships, understand customer needs, and achieve sales targets.
Key Responsibilities
- Contact prospective customers through outbound and inbound calls.
- Present and explain educational products, courses, assessments, learning platforms, and related services.
- Understand customer requirements and recommend suitable products or solutions.
- Generate qualified leads and convert inquiries into sales.
- Build and maintain relationships with students, parents, teachers, counsellors, educational institutions, and decision-makers.
- Conduct follow-up calls to nurture leads and close sales opportunities.
- Schedule online or in-person product demonstrations when required.
- Maintain accurate records of customer interactions, sales activities, and follow-ups in the CRM system.
- Meet or exceed monthly sales, revenue, and conversion targets.
- Handle customer objections professionally and provide appropriate solutions.
- Coordinate with the marketing and customer support teams to ensure a seamless customer experience.
- Stay updated on product features, educational trends, competitor offerings, and industry developments.
Target Customers
- Students
- Parents
- Teachers
- Career Counsellors
- Coaching Centres
- Schools
- Colleges
- Universities
- Educational Institutions
Required Qualifications
- Bachelor's degree in Business, Marketing, Education, or a related field (preferred).
- 1–3 years of experience in telesales, inside sales, education sales, EdTech, or customer relationship management.
- Fresh graduates with excellent communication and sales aptitude may also apply.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Customer-focused approach with active listening skills.
- Ability to understand educational products and explain their benefits clearly.
- Goal-oriented with a proven ability to achieve sales targets.
- Good organizational and time-management skills.
- Proficiency in CRM software and Microsoft Office or Google Workspace.
- Ability to work independently and collaboratively within a team.
- Fluency in English; knowledge of additional regional languages is an advantage.
Key Performance Indicators (KPIs)
- Number of outbound calls made
- Lead conversion rate
- Monthly sales revenue
- Customer acquisition
- Follow-up completion rate
- Customer satisfaction
- CRM data accuracy
- Achievement of individual and team sales targets
Preferred Attributes
- Passion for education and helping learners succeed.
- Positive attitude and resilience.
- Strong problem-solving skills.
- Self-motivated and performance-driven.
- Ability to build long-term customer relationships.
What We Offer
- Competitive salary with attractive performance incentives.
- Sales incentives and bonus opportunities.
- Training on educational products and sales techniques.
- Career growth and advancement opportunities.
- Supportive and collaborative work environment.
- Opportunity to contribute to improving educational outcomes for learners and institutions.
Reporting To
Sales Manager / Business Development Manager
Success in This Role
The successful Telesales Executive consistently generates qualified leads, converts prospects into customers, builds lasting relationships with educational stakeholders, and contributes to the organization's growth by delivering value-driven educational solutions.
Click on Apply to know more.