Website:
blueholidays.in
Job details:
We are seeking an energetic, detail-oriented Sales & Operations Executive to join the team at Blue Holidays. Whether you are an experienced travel professional or an ambitious fresher eager to start a career in tourism, this role offers hands-on experience in both sales consultation and end-to-end trip execution.
You will assist both B2C retail clients (families, honeymooners, group travelers) and B2B trade partners by curating customized itineraries, coordinating ground operations, and delivering exceptional travel experiences.
Key Responsibilities1. Sales & Inquiry Management- Lead Handling: Respond promptly to incoming inquiries via phone, email, WhatsApp, and walk-ins, assisting clients with their travel plans.
- Custom Itinerary Design: Create customized day-wise tour packages, flight/hotel recommendations, and clear price quotes tailored to client preferences.
- Closing Sales: Follow up with potential clients, explain package inclusions, answer travel queries, and close bookings.
- B2B Coordination: Assist in communicating with regional travel agents and partners to promote Blue Holidays DMC services.
2. Travel Operations & Execution- Vendor & Supply Coordination: Liaise with hotel partners, transport providers, local guides, and suppliers across key domestic and international destinations (South India, Sri Lanka, Maldives, and beyond).
- Booking Fulfillment: Generate hotel vouchers, vehicle assignment slips, and travel documents accurately.
- Guest On-Trip Support: Monitor live itineraries, troubleshoot any ground issues, and ensure guest satisfaction from arrival to departure.
- Post-Trip Engagement: Collect guest feedback, request online reviews, and maintain positive long-term relationship records.
3. Systems & Administrative Support- Keep lead tracking, client data, and booking records updated in the company CMS/CRM system.
- Coordinate with the internal accounting team to track client deposits and supplier payments.
Required Qualifications & Skills- Education & Experience:
- Freshers with a degree/diploma in Tourism, Hospitality, Business Administration, or related fields are highly encouraged to apply.
- Candidates with 0–2 years of experience in sales or operations within a travel agency or DMC are also welcome.
- Destination & Travel Knowledge: Basic understanding of major Indian travel circuits (Tamil Nadu, Kerala, Hill Stations) and outbound destinations (Sri Lanka, Maldives, Southeast Asia) is a plus.
- Communication Skills: Good verbal and written communication in English and Tamil (additional regional languages are a bonus).
- Tech-Savvy: Proficiency in basic MS Office (Excel, Word), internet research, and digital tools like WhatsApp Business.
- Personal Traits: Strong eagerness to learn, high organizational skills, a polite customer-first attitude, and the ability to handle multi-tasking during peak travel seasons.
What We Offer- Comprehensive on-the-job training and mentorship for freshers.
- Competitive fixed salary + attractive booking incentives/bonuses.
- Clear opportunities for career growth into Senior Operations or Destination Specialist roles.
- A supportive, team-oriented work environment.
Click on Apply to know more.