Website:
airpitch.co
Job details:
Sales Operations & Lead Engagement Executive
Company: AirPitch
Location: Kolkata
Experience: 1–3 Years
Employment Type: Full-time
Salary: ₹10–18 LPA
Reporting To: Sales Director
About the Role
AirPitch is looking for a highly organised and proactive Sales Operations & Lead Engagement Executive to work closely with the Sales Director and manage the day-to-day movement of prospective customers through the sales process.
This is not a traditional sales or sales-closing role.
The primary responsibility is to make sure that qualified leads are contacted on time, product demos are scheduled and attended, prospects are followed up with consistently, and the Sales Director has clear visibility of every active opportunity.
You will be an important link between lead generation, prospects and the Sales Director.
Key Responsibilities
Lead Management
- Receive and organise incoming leads from different channels.
- Understand the basic requirement and profile of each prospect.
- Maintain accurate lead information in the CRM/lead tracker.
- Ensure every active lead has a clear next action and follow-up date.
Demo Scheduling
- Contact qualified prospects and coordinate product demos.
- Schedule demos based on prospect and Sales Director availability.
- Send confirmations, reminders and meeting details.
- Follow up with prospects who miss or postpone demos.
- Coordinate with the Sales Director before and after important meetings.
Follow-up & Lead Nurturing
- Maintain a structured follow-up cadence for every qualified lead.
- Communicate with prospects through email, WhatsApp, LinkedIn and other approved channels.
- Share relevant information and keep prospects engaged between conversations.
- Identify prospects who are showing genuine interest and escalate them to the Sales Director.
- Ensure that promising leads do not become inactive because of missed follow-ups.
Sales Operations & CRM
- Keep CRM/Google Sheets/lead trackers updated.
- Maintain lead stages, meeting status, next action and follow-up dates.
- Track demo scheduled, demo completed, follow-up pending and opportunity status.
- Maintain a clean and organised sales pipeline
.
Reporting
- Prepare daily/weekly reports for the Sales Director.
- Report on:
- New leads
- Leads contacted
- Demos scheduled
- Demos completed
- Follow-ups completed
- Follow-ups pending
- Dormant leads
- High-priority opportunities
- Highlight delays, missed follow-ups and leads requiring immediate attention.
What This Role Is NOT
This is not a cold-calling or hard-selling position.
You will not primarily be responsible for:
- Closing sales
- Negotiating commercial contracts
- Achieving individual revenue targets
- Aggressive cold calling
Your job is to coordinate, communicate, follow up, nurture and keep the sales process moving.
Candidate Profile
We are looking for someone who is:
- Excellent at written and verbal English communication.
- Highly organised and systematic with follow-ups.
- Comfortable communicating with senior business professionals.
- Good with Excel/Google Sheets and CRM tools.
- Comfortable using email, WhatsApp and LinkedIn professionally.
- Detail-oriented and disciplined about maintaining records.
- Able to manage multiple prospects simultaneously.
- Proactive enough to identify what needs to happen next without constant supervision.
- Comfortable working closely with a Sales Director.
- Interested in technology, AI, finance/investment or B2B products.
Preferred Background
Candidates with experience in any of the following areas will be considered:
- Sales Operations
- Sales Coordination
- Inside Sales Support
- Lead Management
- Customer Success
- Pre-Sales Coordination
- Business Operations
- CRM/Revenue Operations
- B2B customer engagement
Candidates from B2B SaaS, fintech, financial services, technology or professional-services companies will be preferred.
Key Performance Indicators
Performance will be evaluated on:
- Lead response time
- Demo scheduling and attendance
- Follow-up completion
- Lead nurturing consistency
- CRM accuracy
- Number of leads progressing to the next stage
- Reduction in missed/dormant follow-ups
- Quality and timeliness of reports
- Overall coordination with the Sales Director
Compensation
₹90K–150K Monthly, depending on experience and capability.
A performance-linked component may be included based on lead engagement, demo completion and process performance, rather than direct sales closure.
Growth Opportunity
This role can grow into:
Sales Operations → Revenue Operations → Customer Success / Business Development / Sales Operations Manager
depending on performance and individual strengths.
If you are someone who believes that good sales execution starts with excellent follow-up and organisation, this role could be a strong for.
Company Description
Airpitch.co is a software company that initially delivers its solution as a managed service, combining technology with hands-on support. The platform helps venture teams rapidly screen incoming deal flow within 24 hours and identify which companies merit partner-level attention. By streamlining evaluation processes, Airpitch.co enables investors to focus on the most promising opportunities while reducing manual effort. The company values data-driven decision-making, efficient workflows, and close collaboration with venture teams to improve the quality and speed of investment screening.
Click on Apply to know more.
