MediaMint
Website:
mediamint.com
Job details:
Sales Operations – Services Portfolio & Margin Management
Company: MediaMint
Location: Hyderabad, India
Work Mode: Work from Office (WFO)
Function: Sales Operations / Revenue Operations
Key Stakeholders: Senior Leadership, Services Portfolio Leads, Sales & Finance
Role Overview
MediaMint is looking for a Sales Operations professional to drive pipeline governance, reporting, portfolio analytics, and margin management across its services business. This role will work closely with Services Portfolio Leads, Senior Leadership, and Finance to ensure strong pipeline hygiene, accurate reporting, standardized operating processes, and actionable account- and portfolio-level insights.
The ideal candidate will be highly analytical, comfortable working with large datasets and senior stakeholders, and experienced in Salesforce-based sales operations. A Salesforce certification is required/preferred.
Key Responsibilities
Pipeline Management & Governance
- Own and maintain pipeline hygiene, accuracy, and integrity in Salesforce.
- Ensure opportunities are consistently updated with accurate stages, values, probability, expected closure dates, and other required fields.
- Identify stale opportunities, data gaps, pipeline inconsistencies, and process deviations.
- Partner with sales and portfolio stakeholders to improve pipeline discipline and forecasting readiness.
SOPs & Sales Operations Processes
- Develop, document, implement, and maintain Sales Operations SOPs.
- Establish standardized processes for pipeline updates, reporting, reviews, and portfolio governance.
- Drive adherence to agreed operating rhythms and data-quality standards.
- Identify opportunities for process improvement and automation.
Weekly Reporting & Leadership Reviews
- Own week-on-week (WoW) reporting for pipeline, portfolio performance, and other key commercial metrics.
- Prepare dashboards, reports, and analytical views for senior leadership reviews.
- Track movements in pipeline, bookings/revenue, margins, and other relevant KPIs.
- Highlight material changes, trends, risks, gaps, and areas requiring leadership attention.
Account & Portfolio Analytics
- Perform detailed account-level and portfolio-level analysis, including slicing and dicing data across customers, services, portfolios, revenue, pipeline, and margins.
- Build analytical views that help Services Portfolio Leads understand business performance.
- Identify trends, outliers, margin pressures, growth opportunities, and portfolio-level performance drivers.
- Translate data into concise and actionable business insights for senior stakeholders.
Margin Management
- Partner closely with Services Portfolio Leads and Finance on margin-management reporting and analysis.
- Analyze account- and portfolio-level margins and identify movements or variances.
- Support periodic margin reviews by providing accurate data and underlying business drivers.
- Help leadership understand the relationship between pipeline/revenue performance and portfolio profitability.
Stakeholder Management
- Work closely with Senior Leadership, Finance, Sales, and Services Portfolio Leads.
- Act as a dependable source of sales and portfolio performance information.
- Support leadership with ad-hoc analyses and data-driven decision support.
- Communicate insights clearly to both commercial and financial stakeholders.
Required Qualifications & Skills
- Relevant experience in Sales Operations, Revenue Operations, Business Operations, Commercial Operations, or Sales Analytics.
- Strong hands-on experience with Salesforce CRM.
- Salesforce Certified professional.
- Strong understanding of pipeline management, opportunity management, CRM governance, and sales reporting.
- Advanced proficiency in Microsoft Excel / Google Sheets, including Pivot Tables, lookups, data manipulation, and analytical reporting.
- Strong analytical capability with the ability to slice and dice large datasets and derive meaningful insights.
- Experience preparing weekly/monthly management reports and leadership dashboards.
- Good understanding of revenue, margins, profitability, and portfolio-level business metrics.
- Strong attention to detail and commitment to data accuracy.
- Excellent stakeholder management and communication skills.
- Ability to work independently and engage confidently with senior leadership and Finance teams.
Preferred Qualifications
- Experience in a services, digital advertising, media, technology, outsourcing, or professional services environment.
- Experience supporting multiple service portfolios or business units.
- Exposure to BI/reporting tools such as Power BI or Tableau.
- Experience with forecasting, revenue analysis, margin analysis, or commercial finance reporting.
- Demonstrated experience improving Salesforce processes, reporting structures, or sales-operations SOPs.
Working Requirements
- Job Location: Hyderabad
- Work Arrangement: Work from Office
- Shift: 2-11pm shift , should be open to work with leaders from NA region
- Candidates should be comfortable working regularly with senior leadership and cross-functional Finance and Services teams.
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