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Company Description MPP Jewellers is a growing jewelry retailer committed to offering high-quality, thoughtfully crafted pieces to a diverse customer base. The company focuses on providing a welcoming in-store experience, personalized service, and trusted guidance to customers making important purchases. Team members are encouraged to build long-term relationships with clients, contribute ideas to improve store performance, and uphold high standards of integrity and professionalism. MPP Jewellers values reliability, strong work ethics, and a collaborative mindset, creating opportunities for growth and skill development. The organization supports an inclusive environment where all qualified individuals can succeed based on their performance and commitment.
Role Description This is a full-time, on-site Sales Executive role based at the MPP Jewellers store in Bankura. The Sales Executive is responsible for welcoming customers, understanding their needs, and guiding them through jewelry selections while providing accurate product information and transparent pricing. Daily tasks include demonstrating product features, handling inquiries, preparing quotations, and supporting billing and documentation processes. The role also involves maintaining visual merchandising standards, ensuring product displays are attractive and organized, and keeping the showroom clean and customer-ready. The Sales Executive will help drive sales targets, follow up with prospective and existing customers, support promotional activities, and collaborate with the team to improve customer satisfaction and store performance.
Qualifications
- Ability to deliver excellent customer service, build rapport, and communicate clearly and respectfully with a wide range of clients.
- Strong sales and negotiation abilities, including understanding customer needs, explaining product value, and supporting closing of sales in a consultative manner.
- Basic proficiency with billing systems or point-of-sale tools, and comfort handling cash, digital payments, and transaction records accurately.
- Attention to detail and integrity when dealing with valuable products, documentation, and inventory-related tasks.
- Solid organizational skills, including time management, prioritization of customer requests, and ability to work in a fast-paced retail environment.
- Prior experience in retail sales, jewelry, fashion, or luxury goods is an advantage but not mandatory.
- Ability to work on-site in Bankura, including weekends or extended hours as required by store operations.
- Minimum high school diploma or equivalent; additional training in sales, retail, or customer service is beneficial.
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