Website:
mrgardenr.in
Job details:
About MrGardenr
MrGardenr is a fast-growing garden lifestyle brand transforming urban spaces into functional, aesthetic green environments. We specialize in terrace gardens, balcony makeovers, office greens, and interior-scaping solutions, delivering end-to-end design and execution with a strong focus on quality and innovation.
Location: Ahmedabad
Overview
We are looking for a proactive and organized Sales Coordinator to support our sales team and ensure smooth sales operations. The candidate will manage customer inquiries, coordinate with the sales team, process orders, and maintain strong relationships with clients to help grow our gardening products business.
Key Responsibilities
- Coordinate with the sales team, operations, and customers to ensure smooth order processing.
- Handle customer inquiries, quotations, and follow-ups via phone, WhatsApp, and email.
- Maintain sales records, client databases, and reports.
- Track orders, deliveries, and payments with the operations team.
- Assist in lead management from website and social media.
- Prepare sales reports and performance updates.
- Support the team in campaigns, promotions, and product launches.
- Ensure excellent customer service and client satisfaction.
Key Skills
- Good communication skills (English, Hindi, Gujarati preferred)
- Basic knowledge of MS Excel / Google Sheets / CRM Strong organizational and coordination skills
- Ability to manage multiple tasks and deadlines
- Customer-focused mindset
Preferred Background
Bachelor’s degreein Business, Marketing, or any relevant field 0–3 years experience in sales coordination, customer support, or admin (Freshers can apply)
KPIs
- Timely response and follow-up on customer inquiries and leads.
- Accuracy and turnaround time of quotations and order processing.
- Timely coordination of orders, deliveries, and payments.
- Accuracy and regular updating of CRM and sales records.
- Effective coordination between customers, sales, operations, and factory teams.
- Customer query resolution and overall customer satisfaction.
- Timely submission of sales reports and performance updates.
- Contribution towards lead conversion and sales team performance.
- Adherence to defined sales processes, follow-up schedules, and TATs
Click on Apply to know more.