Tunip Infoservices Pvt Ltd
Website:
tunip.in
Job details:
Sales Coordinator – Inside Sales (ELV, CCTV & Security Systems)
We are hiring a Sales Coordinator – Inside Sales with experience in ELV, CCTV, Fire Alarm, Access Control, and Security Systems. The ideal candidate should be proactive, organized, customer-focused, and capable of supporting the sales team through lead management, quotation preparation, customer follow-ups, and coordination with internal departments.
Preference will be given to candidates currently residing in Chennai or nearby districts in Tamil Nadu.
Key ResponsibilitiesLead Management & Customer Coordination
- Handle incoming enquiries from phone, email, website, and digital marketing campaigns.
- Qualify leads and coordinate with the sales team for further follow-up.
- Maintain customer databases and update lead information in CRM systems.
- Build and maintain strong relationships with customers.
Sales Support & Quotation Management
- Prepare and send quotations, proposals, and product information to customers.
- Follow up on submitted quotations and track sales opportunities.
- Coordinate with technical and project teams for BOQ, pricing, and project requirements.
- Assist in preparing tender documents and commercial submissions when required.
Order Processing & Coordination
- Coordinate with customers regarding order status, delivery schedules, and project updates.
- Work closely with procurement, accounts, and operations teams to ensure smooth project execution.
- Maintain records of sales orders, invoices, and customer communications.
CRM & Reporting
- Update sales activities, customer interactions, and opportunity status in CRM.
- Generate sales reports, lead status reports, and follow-up schedules.
- Track monthly sales targets and support the sales team in achieving business goals.
Customer Service & Follow-Up
- Conduct regular follow-ups with prospects and existing customers.
- Address customer queries and coordinate with relevant departments for resolution.
- Support customer retention and repeat business initiatives.
Skills & QualificationsEducation
- Any Degree / Diploma in Business Administration, Marketing, Electronics, Electrical, or related field.
Experience
- 1–3 years of experience in Inside Sales, Sales Coordination, Telecalling, or Customer Support.
- Experience in CCTV, Fire Alarm, Access Control, ELV, Networking, or Security Systems industry is preferred.
Technical Skills
- Knowledge of CCTV, Fire Alarm, Access Control, and ELV solutions.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Experience with CRM software is an added advantage.
- Ability to prepare quotations and maintain sales documentation.
Soft Skills
- Excellent communication and interpersonal skills.
- Strong follow-up and negotiation abilities.
- Good organizational and time-management skills.
- Customer-focused approach with problem-solving capabilities.
Candidate Preference
✔ Chennai & Nearby Districts
✔ Tamil Nadu Residents
✔ Immediate Joiners Preferred
✔ Experience in ELV / Security Systems Industry Preferred
Job Location
📍 Chennai, Tamil Nadu
Contact Details
📧 Email: info@tunip.in
📱 Apply Now and become part of a growing ELV & Security Systems organization delivering innovative technology solutions across Tamil Nadu.
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