Trove Innovations (India) Private Limited
Website:
troveindia.com
Job details:
Company Description Trove Innovations (India) Private Limited is a purpose-driven organization built on integrity, honesty, and transparency, with a commitment to doing what is right. The company focuses on making a positive impact by delivering high-quality tile solutions that enhance spaces and leave them better than they were found. Trove supplies premium tiles made in India as well as imported tiles from Italy and Spain, offering a broad range from contemporary to traditional, light to dark, and porcelain to ceramic. The culture emphasizes diversity, inclusion, and mutual respect, welcoming people from all backgrounds and valuing every individual’s contribution. Team members are part of a supportive community that encourages excellence and provides a fulfilling environment where great work is recognized.
Role Description This is a full-time, on-site Sales Associate role based in Bengaluru. The Sales Associate will engage with customers in the showroom, understand their design preferences and functional requirements, and recommend suitable tile products from Trove’s Indian and imported collections. Responsibilities include explaining product features and benefits, preparing quotations, handling order processing, coordinating with warehouse and logistics teams, and ensuring timely delivery and follow-up. The role also involves maintaining product displays, updating customer records, supporting promotional activities, and sharing customer feedback with the team to improve offerings. The Sales Associate is expected to uphold Trove’s values of integrity and transparency in every interaction and contribute to a positive, inclusive work environment.
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport and maintain long-term client relationships.
- Sales and negotiation abilities, including experience in consultative selling or retail sales, ideally in building materials, tiles, or related products.
- Good communication skills in English and local languages, with clear, professional verbal and written communication.
- Basic business and administrative skills, such as handling quotations, invoicing, order tracking, and maintaining accurate records.
- Attention to detail and aesthetic sense to guide customers on tile selection, finishes, and combinations that suit their spaces.
- Comfort with using computers and digital tools (email, spreadsheets, CRM or POS systems) to manage daily tasks.
- Ability to work on-site in Bengaluru, including weekends or extended hours as required by showroom operations.
- Demonstrated commitment to integrity, transparency, and inclusive teamwork, respecting colleagues and customers from diverse backgrounds.
- Prior experience in retail, interior design, architecture, or home décor is an advantage but not mandatory.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or a related field is beneficial.
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