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Job details:
SALES & MARKETING SPECIALIST
Company: Phoenix Brothers
Employment Type: Part-Time
Work Mode: Remote
Department: Sales & Marketing
Role Type: Sales & Marketing
Experience: Relevant experience in Sales, Marketing, Business Development, or Customer-Facing Roles preferred
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About Phoenix Brothers
Phoenix Brothers is a solutions-driven organization built on a foundation of trust, quality, precision, and long-term relationships.
We focus on delivering refined and reliable solutions that combine professionalism, consistency, and performance. Our goal is to continuously raise industry standards and build Phoenix Brothers into a trusted benchmark for quality and excellence.
Our approach is built around integrity, customer satisfaction, continuous improvement, and sustainable growth. We believe strong businesses are built through strong relationships—with customers, partners, and team members.
As we continue to expand our market presence, we are looking for a motivated Sales & Marketing Specialist who can contribute directly to business growth, customer acquisition, brand visibility, and relationship development.
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About the Role
The Sales & Marketing Specialist will play an important role in supporting Phoenix Brothers' sales growth and marketing activities.
This is a part-time remote position suited for someone who is confident communicating with customers, comfortable with sales and lead generation, and capable of working independently.
The successful candidate will be responsible for identifying potential customers, generating and qualifying leads, developing client relationships, supporting sales activities, and contributing to digital marketing and promotional initiatives.
You will work closely with internal teams to improve sales communication, develop marketing materials, understand customer requirements, and identify opportunities to increase revenue and strengthen the company's market presence.
This role requires a combination of sales ability, communication skills, customer relationship management, marketing awareness, and independent execution.
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Key Responsibilities
1. Lead Generation & Business Development
- Identify and research potential customers, businesses, and market opportunities.
- Generate leads through online research, social media, networking, referrals, outreach, and other appropriate channels.
- Qualify leads based on customer requirements, business potential, and purchasing intent.
- Maintain and develop a healthy sales pipeline.
- Conduct professional outreach through email, phone, social media, messaging platforms, and other relevant channels.
- Identify new opportunities for customer acquisition and business expansion.
- Research target markets, customer segments, and potential business partners.
2. Sales & Customer Acquisition
- Understand customer requirements and recommend appropriate Phoenix Brothers solutions.
- Present products, services, or solutions clearly and professionally.
- Communicate the value proposition and key benefits to prospective customers.
- Handle customer questions, objections, and initial negotiations professionally.
- Follow up consistently with prospective and existing customers.
- Move qualified leads through the sales process toward successful conversion.
- Maintain accurate records of leads, conversations, follow-ups, and sales opportunities.
- Work toward agreed sales and revenue targets.
3. Customer Relationship Management
- Build professional and trustworthy relationships with prospects and customers.
- Understand customer expectations and identify opportunities to improve their experience.
- Maintain regular communication with active prospects and existing clients.
- Follow up after sales or service interactions when required.
- Collect customer feedback and communicate relevant insights to internal teams.
- Identify opportunities for repeat business, referrals, and long-term partnerships.
4. Marketing & Brand Development
- Support the planning and execution of marketing campaigns.
- Assist with digital marketing activities and promotional campaigns.
- Support social media outreach and audience engagement.
- Identify relevant platforms and channels for increasing brand visibility.
- Assist in creating or coordinating promotional content, sales materials, presentations, and campaign assets.
- Contribute ideas for improving Phoenix Brothers' online presence and customer reach.
- Monitor market trends, competitors, customer behavior, and emerging opportunities.
- Help maintain consistent and professional brand communication across marketing channels.
5. Sales Content & Communication
- Assist in preparing sales presentations, proposals, product information, and promotional materials.
- Help refine sales scripts, messaging, email templates, and customer communication.
- Ensure sales messaging clearly communicates customer benefits and business value.
- Work with internal teams to improve sales and marketing materials based on customer feedback.
- Adapt communication according to different customer segments and business requirements.
6. Training & Sales Support
- Support basic product, service, or sales-process training when required.
- Help customers or team members understand relevant products, services, and processes.
- Assist in preparing training materials and sales guidance.
- Share customer questions and market feedback with relevant internal teams.
- Contribute to improving sales processes and customer-facing communication.
7. CRM & Performance Tracking
- Maintain accurate customer and lead information in CRM systems.
- Track lead status, follow-ups, meetings, conversions, and sales activities.
- Monitor key sales and marketing performance indicators.
- Prepare regular reports on sales activity and marketing outcomes.
- Identify areas where performance can be improved.
- Use data and customer feedback to recommend practical improvements.
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Key Performance Areas
The successful candidate will be expected to contribute to measurable business outcomes, including:
- Lead generation
- Lead qualification
- Sales pipeline development
- Customer acquisition
- Lead-to-customer conversion
- Revenue generation
- Customer relationship development
- Marketing reach and engagement
- Follow-up consistency
- CRM accuracy
- Campaign performance
- Customer satisfaction
- Business development opportunities
Performance will be evaluated based on agreed objectives, quality of execution, consistency, and contribution to overall business growth—not simply the number of calls or messages sent.
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Required Qualifications & Skills
Communication & Customer Service
- Strong verbal and written communication skills.
- Professional and confident communication with customers.
- Ability to build trust and maintain long-term professional relationships.
- Strong listening and customer-understanding skills.
- Ability to explain solutions clearly and persuasively.
Sales Skills
- Understanding of lead generation and prospecting.
- Knowledge of sales pipelines and follow-up processes.
- Ability to identify customer needs and present suitable solutions.
- Confidence handling customer objections and questions.
- Ability to negotiate and close opportunities professionally.
- Strong follow-up and relationship-management skills.
Marketing Skills
- Basic understanding of marketing principles.
- Familiarity with digital marketing concepts.
- Understanding of social media marketing and online customer engagement.
- Ability to identify appropriate promotional opportunities.
- Basic understanding of content, campaigns, and brand positioning.
Technology & Productivity
- Comfortable using CRM systems or willing to learn.
- Familiarity with productivity tools such as spreadsheets, documents, email, and communication platforms.
- Comfortable using social media and digital communication tools.
- Ability to maintain organized digital records.
Remote Work
- Ability to work independently with minimal supervision.
- Strong time-management and organizational skills.
- Reliable internet connection and suitable remote-work environment.
- Ability to meet agreed schedules, deadlines, and performance expectations.
- Comfortable communicating and collaborating with remote teams.
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Preferred Qualifications
- Prior experience in sales, marketing, business development, customer service, or a related field.
- B2B sales or business development experience.
- Experience working with CRM systems.
- Experience with digital marketing or social media marketing.
- Experience preparing sales presentations or promotional materials.
- Experience conducting product, service, or sales-process training.
- Associate or bachelor's degree in Business, Marketing, Communications, Management, or a related field is preferred.
- Equivalent practical experience may be considered in place of formal education.
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Ideal Candidate
We are looking for someone who is:
- Results-oriented and focused on measurable outcomes.
- Confident when communicating with customers and prospects.
- Proactive rather than waiting for instructions.
- Customer-focused and capable of understanding customer needs.
- Organized with strong follow-up habits.
- Persuasive without being pushy.
- Analytical enough to understand sales and marketing performance.
- Adaptable in a growing business environment.
- Self-motivated and capable of working remotely.
- Professional and trustworthy in customer interactions.
- Interested in building long-term business relationships rather than simply making one-time sales.
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What You Will Do on a Typical Day
Depending on business priorities, your working day may include:
1. Reviewing new leads and identifying high-potential prospects.
2. Researching potential customers and target businesses.
3. Contacting prospects through appropriate communication channels.
4. Following up with existing leads.
5. Understanding customer requirements and presenting relevant solutions.
6. Updating CRM records and sales pipeline information.
7. Preparing sales proposals, presentations, or promotional materials.
8. Supporting social media and digital marketing activities.
9. Reviewing campaign and sales performance.
10. Sharing customer feedback and market insights with the internal team.
11. Identifying new sales and marketing opportunities.
12. Planning follow-up activities for the next working session.
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Work Structure
Employment: Part-Time
Work Location: Remote
Schedule: Part-time schedule based on business requirements and agreed working hours
Reporting: Sales & Marketing / Business Management Team
Collaboration: Remote collaboration with internal teams and customers
The role requires consistent communication, timely follow-ups, and the ability to independently manage assigned responsibilities.
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Why Join Phoenix Brothers?
At Phoenix Brothers, you will have the opportunity to contribute directly to a growing organization and gain practical experience across sales, marketing, customer relationship management, and business development.
You will work in an environment where:
- Quality and professionalism matter.
- Initiative and measurable results are valued.
- Customer relationships are treated as long-term assets.
- Team members are encouraged to improve processes and bring new ideas.
- Sales and marketing are approached strategically rather than as isolated activities.
- Your contribution can have a direct impact on business growth.
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Application Profile
Candidates should demonstrate a genuine interest in sales, marketing, customer relationships, and business growth.
When applying, candidates are encouraged to highlight:
- Relevant sales or marketing experience.
- Customer-facing experience.
- Lead-generation or business-development experience.
- Digital marketing or social media experience.
- CRM or productivity-tool experience.
- Examples of measurable sales or marketing results, where available.
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Equal Opportunity & Professional Standards
Phoenix Brothers is committed to maintaining a professional, respectful, and performance-oriented working environment.
We value integrity, accountability, professionalism, customer focus, continuous learning, and respect in every professional interaction.
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Core Competencies
Sales • Marketing • Lead Generation • Business Development • Customer Relationship Management • Communication • Negotiation • Digital Marketing • Social Media • CRM • Follow-Up • Training • Market Research • Reporting • Remote Collaboration
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