- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
About the role
Website:
jobtrade.in
Job details:
Job Role
Healthcare Customer Service Executive / Hospital Front Desk Executive
Job Description
Key Responsibilities:
- Handle customer and patient interactions professionally.
- Respond to general inquiries and provide accurate information to patients and customers.
- Schedule and manage doctor appointments.
- Assist patients with diagnostic test inquiries and investigations.
- Coordinate with doctors, diagnostic teams, and other healthcare staff as required.
- Guide patients regarding appointments, tests, and related procedures.
- Maintain clear and effective communication with patients and customers.
- Ensure timely resolution of customer queries and service-related issues.
- Maintain a professional and patient-friendly approach at all times.
Requirements
- Mandatory fluency in Hindi, English, and Telugu.
- Minimum 6 months of experience in the healthcare sector.
- Strong communication and customer-handling skills.
- Ability to manage multiple patient and customer queries efficiently.
- Good interpersonal and coordination skills.
Job Details
- Work Location: Nanakramguda, Telangana, India
- Department: Restaurant / Hospitality / Tourism
- Role / Category: Hospitality Management
- Employment Type: Full Time
- Shift: Day Shift
Contact Details
- Contact Number: 7330932815
- Contact Person: Rathod Krishna
Click on Apply to know more.
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