Website:
yeloholidays.com
Job details:
Company Description Yelo Holidays is a family-focused travel company founded by experienced travel professionals in 2024, delivering end-to-end travel services across major destinations in India. The team personally explores each location to design itineraries that highlight local cuisine, culture, and attractions, from the hills of Himachal to the beaches of the Andaman and Nicobar Islands. Yelo Holidays manages every stage of a family trip, including planning, hotel bookings, and on-ground support, ensuring smooth and hassle-free experiences. The company is committed to sustainable travel, environmental conservation, and authentic cultural encounters, creating memorable journeys that strengthen family bonds. With a vision to be a one-stop destination for unique travel experiences, Yelo Holidays offers carefully curated, insider-led itineraries tailored to diverse interests and preferences.
Role Description The Travel Sales Consultant is a full-time, on-site role based in Rohtak, responsible for selling and coordinating family travel packages and experiences. This role includes consulting with customers to understand their preferences, recommending suitable destinations and itineraries, and managing complete travel arrangements such as accommodations, transportation, and activities. The consultant will handle reservations, prepare quotations, follow up on inquiries, and convert leads into confirmed bookings while maintaining accurate records in company systems. Day-to-day tasks involve providing high-quality customer service, resolving issues, and supporting travelers before and during their trips to ensure smooth, enjoyable experiences. The role also requires collaborating with internal teams to refine offerings, stay updated on travel trends and destination knowledge, and contribute to meeting sales targets.
Qualifications
- Candidates should possess strong skills in Travel Consulting and Travel Management, with the ability to design tailored itineraries for families and diverse traveler profiles.
- Candidates should possess practical experience in Travel Arrangements and Reservations, including booking hotels, transport, activities, and managing changes or cancellations.
- Candidates should possess excellent Customer Service skills, with a focus on clear communication, active listening, and timely resolution of traveler concerns.
- Candidates should possess sales and negotiation abilities, with a track record in meeting or exceeding targets in travel, hospitality, or related sectors.
- Relevant qualifications such as a diploma or degree in Travel & Tourism, Hospitality Management, or a related field are beneficial.
- Additional beneficial skills include proficiency with travel booking platforms and CRM tools, strong organizational and time-management abilities, and knowledge of popular Indian destinations.
- Fluency in English and Hindi, a customer-centric mindset, and the ability to work on-site in Rohtak with flexible hours when needed are preferred.
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