ScrapUncle
Website:
scrapuncle.com
Job details:
Below are the roles and responsibilities:
Job Location- Gurgaon
Designation- Route Manager
CTC - 3LPA- 4LPA
The Route Manager is responsible for driving business growth, operational efficiency, and revenue performance within their assigned area. This role focuses on leading area-level sales initiatives, managing on-ground gig workers, and building trusted customer relationships to ensure seamless execution of Scrap Uncle’s recycling services.
Key Responsibilities
- Plan and assign daily pickup routes to field teams.
- Ensure timely completion of scheduled pickups and minimize missed pickups.
- Monitor Pickers/Drivers’ attendance, productivity, and route performance.
- Track delayed, cancelled, and pending pickups and ensure quick resolution.
- Optimize routes to reduce travel time and improve operational efficiency.
- Coordinate with Customer Support and Operations teams for pickup-related issues.
- Monitor vehicle availability and coordinate with the Fleet team.
- Prepare daily route and productivity reports.
- Handle customer escalations related to pickup delays or issues.
- Ensure field teams follow company SOPs and operational guidelines.
- Achieve daily and monthly pickup and productivity targets.
Qualifications & Experience
• Graduate in any discipline.
• 1–2 years of experience in route management, logistics, field operations, or a similar role.
• Proven experience in route planning, team coordination, pickup management, KPI tracking, and operational problem-solving.
• Experience in managing field teams such as Pickers, Drivers, or Delivery Executives will be preferred.
• Experience in startups, e-commerce, logistics, mobility, waste management, or service-based industries will be an added advantage.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Reagrds
HR Team
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