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Company Description Clay by Lingaraj is a leading home decor and renovation showroom in Bhubaneswar, known for its premium selection of materials and finishes. The showroom offers a wide range of Italian marbles, granites, tiles, bathware, stones, lighting, wooden flooring, modular kitchens, decorative paints, louvers, and veneers. Products are carefully curated to combine luxury with durability, appealing to customers seeking high-quality, stylish interiors. An expert team provides personalized guidance to help customers choose materials that match their vision and lifestyle. The company is committed to quality, innovation, and customer satisfaction, positioning itself as a trusted name in the home decor industry.
Role Description The Retail Sales Manager is a full-time, on-site role based at the Clay by Lingaraj showroom in Bhubaneswar. This role oversees daily sales operations, including managing the showroom floor, guiding customers through product selections, and ensuring a high-quality retail experience. The Retail Sales Manager leads and supports the sales team, sets targets, monitors performance, and implements strategies to drive revenue and customer satisfaction. Responsibilities include coordinating product displays, maintaining inventory accuracy, handling customer inquiries and escalations, and collaborating with management on promotions and pricing. The role also involves preparing sales reports, training team members, and upholding company standards for service and presentation.
Qualifications
- Candidates should possess strong Retail Sales and Sales skills, with experience meeting targets in a showroom or retail environment.
- Candidates should possess excellent Communication skills, including clear verbal communication and professional interpersonal abilities.
- Candidates should possess solid Customer Service skills, with a focus on responsiveness, problem-solving, and relationship building.
- Candidates should possess Customer Experience skills, including the ability to understand customer needs and create a welcoming, premium showroom experience.
- Experience in home decor, interiors, building materials, or related retail sectors is beneficial.
- Proven ability to lead and motivate a sales team, with basic people management and coaching skills.
- Comfort with basic computer applications, POS systems, and sales reporting tools.
- Minimum of a bachelor’s degree or equivalent experience in business, marketing, or a related field is preferred.
- Ability to work flexible retail hours, including weekends and holidays as needed.
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