PNB MetLife India Insurance Co. Ltd
Website:
pnbmetlife.com
Job details:
Company Description PNB MetLife India Insurance Company Limited (PNB MetLife) is one of India’s leading life insurance providers, combining global expertise and strong local banking partnerships. Backed by MetLife International Holdings LLC and Punjab National Bank as majority shareholders, the company has been serving customers in India since 2001. PNB MetLife delivers a comprehensive range of protection, retirement, and employee benefit solutions through over 10,000 financial advisors and multiple bank partners. With a presence in more than 140 locations and reach across 16,500+ touchpoints, the company is recognized for its reliability, diverse product portfolio, and consistent profitability over the last five financial years.
Role Description This is a full-time, on-site Relationship Manager role based in Bharatpur. The Relationship Manager will focus on building and nurturing long-term relationships with customers, providing tailored life insurance and retirement solutions that match their financial goals. Daily responsibilities include meeting customers and prospects, assessing their insurance needs, explaining product features and benefits, and guiding them through the application and onboarding process. The role also involves coordinating with bank branches and internal teams to ensure seamless service delivery, resolving customer queries, and supporting policy renewals and cross-selling opportunities. The Relationship Manager is expected to achieve assigned sales and service targets while maintaining high standards of compliance and customer satisfaction.
Qualifications
- Strong customer relationship management and client servicing skills, with the ability to build trust and maintain long-term partnerships.
- Sales and business development capabilities, including prospecting, needs analysis, and closing insurance and financial solutions.
- Communication and interpersonal skills, with proficiency in explaining complex financial products in a clear, accessible manner.
- Basic knowledge of life insurance, retirement planning, and financial services; prior experience in banking or insurance is an advantage.
- Ability to work with branch teams and internal stakeholders, manage multiple customer accounts, and meet performance targets.
- Bachelor’s degree in any discipline; professional certifications in insurance or finance are preferred but not mandatory.
- Comfort with using digital tools and CRM systems for managing leads, tracking activities, and maintaining accurate records.
- High level of integrity, customer-centric mindset, and readiness to work on-site in Bharatpur as per business requirements.
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