Rainbow International School
Website:
rainbowinternationalschool.in
Job details:
Company Description Rainbow International School is a premier CBSE institution in Thane dedicated to the holistic development of young learners across physical, emotional, and intellectual domains. Situated on a 3.5-acre campus with a capacity of 3,000 students in two shifts, the school offers modern, smart classrooms and a wide range of specialized learning spaces, including laboratories, a library, multipurpose hall, music room, reading room, infirmary, organic farm area, and an amphitheatre. Students benefit from extensive sports and activity facilities such as a football ground, adventure sports ground, skating rink, swimming pool, and multiple clubs that promote culinary, interactive, and heritage learning. The campus also houses a branch of Rainbow Preschool International, reflecting the organization’s commitment to high-quality education from early years onward. The school continues to expand its infrastructure and ideas to enhance student care and learning experiences.
Role Description The Relationship Associate is a full-time, on-site role based at Rainbow International School in Thane. This position focuses on building and maintaining strong relationships with parents, guardians, and external stakeholders to support student success and satisfaction. Day-to-day responsibilities include responding to inquiries, guiding families through admissions and onboarding processes, coordinating meetings between stakeholders and school leadership, and providing timely updates on school activities, policies, and events. The role involves collecting and analyzing feedback, supporting resolution of concerns in a professional manner, and collaborating with academic and administrative teams to improve overall stakeholder experience. The Relationship Associate is expected to represent the school’s values, maintain accurate records of interactions, and contribute to initiatives that enhance communication and community engagement.
Qualifications
- A candidate should possess strong Business Relationship Management and Relationship Building skills to foster long-term trust with parents and stakeholders.
- A candidate should possess solid Customer Service and Communication skills to handle inquiries, provide clear information, and manage expectations professionally.
- A candidate should possess good Analytical Skills to interpret feedback, track interaction trends, and support data-driven improvements in stakeholder engagement.
- Relevant experience in education, customer-facing roles, or stakeholder management is beneficial.
- Bachelor’s degree in any discipline; qualifications in communications, marketing, or education are an advantage.
- Proficiency in English; fluency in local languages is helpful for interacting with diverse families.
- Ability to work on-site in Thane, manage multiple tasks, and use basic office and communication software tools effectively.
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