Website:
paytmpayments.com
Job details:
About the Company: The Recruiter Team Leader will lead a team of recruiters responsible for hiring frontline sales employees (FSEs) and other roles. The individual will drive hiring targets, ensure quality hiring, and improve recruitment efficiency while maintaining compliance with company processes. Additionally, this role will be responsible for training delivery for FSEs/Sales Officers to ensure onboarding readiness and productivity.
Responsibilities:
- Lead and manage a team of recruiters to achieve daily, weekly, and monthly hiring targets
- Drive end-to-end recruitment for FSE and other business-critical roles
- Monitor team performance, productivity, and conversion ratios
- Ensure adherence to recruitment processes, compliance, and documentation standards
- Conduct regular reviews, coaching, and training sessions for team members and Sales Officers.
- Deliver induction and onboarding training for FSEs/Sales Officers
- Collaborate with business stakeholders (Sales Leaders, HR, etc.) for manpower planning
- Track and improve key metrics such as TAT, cost per hire, and offer-to-join ratio
- Ensure high-quality candidate experience and onboarding readiness
- Onboard and manage recruitment vendor/agency relationships
- Maintain and update recruitment trackers, dashboards, and reports
Qualifications:
- Graduate/Postgraduate in any discipline
- 3–6 years of experience in recruitment, with at least 2 years in a team handling role
- Experience in bulk hiring (preferably sales/frontline roles)
- Strong leadership, communication, and stakeholder management skills
- Data-driven approach with strong analytical abilities
- Proficiency in MS Excel and recruitment tools/ATS
Required Skills:
- Team Management & Leadership
- Stakeholder Management
- Recruitment Strategy & Execution
- Performance Management
- Data Analysis & Reporting
- Problem Solving
- Training & Development
Preferred Skills:
- Hiring target achievement (%)
- Time to hire (TAT)
- Offer-to-joining ratio
- Cost per hire
- Team productivity and performance
- Quality of hires and retention
Pay range and compensation package: Fast-paced, high-growth work environment. Opportunity to lead and scale recruitment operations. Performance-driven culture with growth opportunities.
Equal Opportunity Statement: We are committed to diversity and inclusivity.
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