Website:
Job details:
The Recovery Agent (Bajaj – Chennai portfolio) at Linus Pvt. Ltd. is responsible for managing and executing debt recovery activities for assigned customer accounts. This full-time, on-site role is based in Bengaluru and involves daily interaction with customers to negotiate payment plans, follow up on overdue accounts, and ensure timely collection of outstanding dues. The role includes reviewing account status, analyzing payment behavior, documenting all communication and actions taken, and escalating complex cases to the finance or legal teams as needed. The Recovery Agent will coordinate with internal departments to resolve disputes, update collection records in company systems, and prepare regular reports on recovery performance. The position requires adherence to company policies, regulatory guidelines, and ethical collection practices while maintaining a professional and customer-focused approach.
Qualifications
- Candidates should possess strong Debt Collection skills, including negotiation, follow-up, and handling overdue accounts.
- Candidates should possess solid Analytical Skills to review account data, identify recovery opportunities, and prepare performance reports.
- Candidates should possess excellent Communication and Customer Service skills to interact professionally with customers and internal teams.
- Candidates should possess a basic understanding of Finance concepts relevant to credit, collections, and payment structures.
- Relevant experience in collections, recovery, banking, NBFCs, or financial services is beneficial.
- Ability to work on-site in Bengaluru, manage field visits if required, and meet defined recovery targets.
- Good documentation skills, familiarity with MS Office or collection software, and attention to detail.
- Minimum educational qualification: higher secondary or diploma; a degree in commerce, finance, or business is an advantage.
Click on Apply to know more.