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Job details:
We’re Hiring | Reception Exceutive
Location: Mumbai
Job Type: Full-Time
Experience: Minimum 1 year in the hotel/hospitality industry
Salary: Based on interview and experience
About the Role
We are looking for a professional and customer-focused Front Office Executive to join our hospitality team. The ideal candidate should have previous experience in hotel front-office operations and be comfortable handling guests and day-to-day reception activities.
Key Responsibilities:
- Welcome guests and provide a warm, professional experience
- Manage guest check-in and check-out procedures
- Handle reservations, guest enquiries, and telephone calls
- Maintain accurate guest records and front-office documentation
- Coordinate with housekeeping and other teams to ensure smooth operations
- Handle guest requests and resolve concerns professionally
- Ensure the reception/front-desk area is organized and presentable
Requirements:
- Minimum 1 year of experience in the hotel/hospitality industry
- Previous front-office or reception experience preferred
- Good verbal and written communication skills
- Pleasant and professional approach toward guests
- Basic computer knowledge
- Strong customer-service and interpersonal skills
- Ability to work in a hospitality environment and handle multiple tasks
What We Offer:
- Opportunity to work in the hospitality industry
- Professional and customer-focused work environment
- Opportunity to develop front-office and guest-service skills
- Salary based on interview and relevant experience
📩 Interested candidates can share their CV: theasthahome@gmail.com
Click on Apply to know more.
