Director, Revenue Cycle Management Customer Experience
Quest Diagnostics
- Salary
- $127k - $229k
- Experience
- 8+ yrs
- Location
- Minneapolis, Minnesota, United States
- Job type
- Full-time
Required skills
- Epic Resolute
- Epic Cheers
- Electronic Health Record (EHR)
- Epic
- Cloud Contact Center as a Service (CCaaS)
- Customer Relationship Management (CRM)
- Laboratory Information Systems (LIS)
- SMS
About the role
Bachelor’s degree required; MBA/MHA preferred. Requires 8+ years of healthcare revenue cycle leadership, including 5+ years directing large contact centers, remote workforce management, Epic Resolute and Epic Cheers, CCaaS, Lean/Six Sigma, and HIPAA knowledge.
About Quest Diagnostics
Provides clinical laboratory diagnostic testing and health information services.
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