Director Customer Experience
AlayaCare
- Experience
- 7+ yrs
- Location
- Melbourne or Melbourne or Melbourne or Australia or Canada or United States
- Job type
- Full-time
Required skills
- AI
- automation
- self-service
- SaaS
- Procura
- AlayaCare
About the role
7+ years leading customer-facing SaaS teams, including 2+ years at director level; experience managing support organizations, transformations, escalations, SLAs, data-driven decisions, and junior managers. Relevant tertiary qualification or equivalent experience.
About AlayaCare
Software platform for home and community-based healthcare providers.
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