IKS Health
Website:
ikshealth.com
Job details:
Company Description IKS Health helps healthcare organizations improve clinical, financial, administrative, and operational performance by combining technology, AI, and deep healthcare expertise. Its integrated platform connects data, systems, and workflows, driving work from insight to completion through intelligent automation, agentic solutions, and human judgment. The company’s services span clinical documentation, coding, revenue cycle management, patient access, care management, and operational support to reduce friction and enhance financial outcomes. IKS Health supports over 150,000 clinicians and more than 900 healthcare organizations across the United States, including specialty groups, community hospitals, and major health systems. Guided by a vision of successful healthcare for all, IKS aims to enable healthier communities, more satisfied clinicians, and thriving organizations.
Role Description The Quality Manager – AR (Physician Billing) is a full-time, on-site role based in Hyderabad, responsible for overseeing the quality of accounts receivable processes in physician billing operations. This role involves monitoring and auditing AR activities, including claim submission, payment posting, denial management, and follow-up, to ensure accuracy, compliance, and adherence to client-specific guidelines and industry standards. The Quality Manager will design and implement quality frameworks, develop audit plans, analyze error trends, and provide actionable feedback to improve process performance and reduce defects. Day-to-day responsibilities include collaborating closely with operations, training, and technology teams, preparing quality reports and dashboards, conducting root cause analyses, and driving continuous improvement initiatives across projects. The role also includes mentoring quality analysts, supporting client interactions related to quality metrics, and ensuring timely resolution of escalations.
Qualifications
- Strong expertise in physician billing, accounts receivable, and revenue cycle management processes, including claim lifecycle, denials, and payer policies.
- Experience in quality management, process auditing, and performance monitoring within healthcare or RCM environments.
- Proficiency in data analysis and reporting using spreadsheets, dashboards, and AR/RCM tools to interpret trends and recommend improvements.
- Skills in process improvement methodologies (e.g., Lean, Six Sigma, or similar), with experience implementing corrective and preventive actions.
- Effective communication and stakeholder management skills to collaborate with cross-functional teams and interact with clients professionally.
- Ability to lead and mentor teams, manage workloads, and maintain high-quality standards in a fast-paced operational setting.
- Strong attention to detail, analytical thinking, and problem-solving capabilities with a focus on compliance and accuracy.
- Bachelor’s degree in business, healthcare administration, finance, or a related field; advanced certifications in quality or RCM are an added advantage.
- Prior experience in an on-site healthcare BPO/KPO or RCM organization,
Interested candidates can connect with:
Pratiksha Jogade
8291689250/pratiksha.jogade@ikshealth.com
Click on Apply to know more.