Walr
Website:
walr.com
Job details:
Why Walr?
Walr is the service-first data collection company built for the fast and the ambitious. Founded in 2020, we exist to elevate the role of the market researcher - not by adding more tools to juggle, but by removing the operational heavy lifting so teams can focus on what truly matters: insight, impact, and confidence. What sets Walr apart is relentless speed, obsessive service, and dedicated experts who show up every day for our clients and each other.
We’re a high-growth scale-up with 170+ employees across 9 countries, having doubled our headcount in 2025. At Walr, we’re redefining data collection through unmatched speed, obsessive service, and human expertise that others simply can’t match. Technology powers our momentum, but people make the difference. Here, you’ll be trusted to take ownership, encouraged to think boldly, and backed by a team that moves fast—together. If you want impact, growth, and the chance to build something that truly matters, Walr is the place to be.
About The Role:
We are looking for a Support Executive to support the delivery of Sample Only and Full-Service research projects. The role involves managing project setup, testing, fieldwork, and project coverage while working closely with Project Managers to ensure timely, high-quality execution. Candidates should be comfortable working weekends and supporting global projects across multiple time zones.
Key Responsibilities:
- Manage project setups, testing, fieldwork, and project closure.
- Perform survey setup and link testing across global time zones.
- Configure basic and advanced project setups, including recontact and unique links.
- Reconciliations.
- Monitor and manage fieldwork, including after-hours client updates.
- Handle coverage emails and act after primary PM sign-off.
- Support multi-market projects across APAC, EMEA, and US regions.
- Manage quota updates for multi-country studies.
- Create custom qualifications as per requirements on DIY platforms.
- Any other requests from PMs.
Desired Experience:
- Bachelor's degree in any discipline.
- 0–1 year of experience in market research, project support, or any domain.
- Strong communication, organizational, and problem-solving skills.
- Good knowledge of Microsoft Excel and MS Office.
- Ability to multitask, manage priorities, and work with attention to detail.
- Willingness to work weekends and support global time zones.
- Proactive team player with the ability to work in a fast-paced environment.
- Experience with survey or sampling platforms is an added advantage.
Desired Skills & Attributes:
- Self-Awareness: Demonstrates an honest understanding of one's strengths and weaknesses, leveraging them to relate better to colleagues and contribute to a positive working environment. Self-awareness asks that one adopts a can-do attitude, embraces and learns from failure and seeks feedback for continual improvement.
- Strong Communication: A effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear and appropriate lanauge. Takes care to structure ideas clearly and persuasively.
- Time Management: Takes a methodical approach to daily work and is able to break down complex tasks into manageable segments. Remains flexible to re-prioritize to-dos based on level of importance and readily identifies possible stumbling blocks and proposes solutions.
- Professional Maturity: WALR embraces diversity of experiences, backgrounds and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions and behaviors appropriately in the workplace.
- Teamwork/Team Building: At WALR, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of WALR, is critical.
- Comfort with Ambiguity: In this fast-paced start-up, no two days are alike and change is a constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data-at-hand.
- Commercial Mindset: You take a macro-view to your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers.
What We Value:
- We Delight through Dedication We go the extra mile, stay focused, and fix what’s not working. Fast.
- We Lead with Trust We trust each other’s judgment and act with integrity. Always as partners.
- We Revel in Innovation We challenge the status quo and try new ways forward. Progress over perfection.
- We Celebrate as a Team We share wins, support each other, and believe we’re better as a collective.
- We Are Empowered to Act Like Owners We take responsibility, make bold calls, and think big-picture.
Our Commitment to Diversity, Equity & Inclusion:
We’re building a workplace that works for everyone. We know that teams thrive when they bring together different voices, backgrounds, and perspectives — so we’re actively working to make sure everyone feels seen, heard, and valued. Whether it’s how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do. If you’re passionate, curious, and ready to make an impact, you belong here.
Click on Apply to know more.