HONO
Website:
hono.ai
Job details:
HONO.ai is a premium HR-Tech Solution and range of HR Services for all your requirements. HONO aims to nurture Human Relationships, propel employees’ pursuit of realizing their true potential and embrace the best of talent through a host of innovative technologies. We at HONO are committed to connect people across cultures, traditions, ideas, beliefs and boundaries. Connecting across multi-channels, platforms and systems.
To lead regional operations and project delivery including HRMS Implementation Vertical for the Region. Will be responsible for but not limited to presales, requirement gathering, project defining, project management, client servicing, implementation, Product enhancement, Back-end configuration, Database management, customer support and Customer Success. The job holder will also be responsible for defining & managing budgets and contributing to building word class HRMS product.
Responsibilities:
- To manage end to end project lifecycle including but not limited to requirement gathering, scoping, and preparation of project roadmaps with clear timelines for delivery, allocate deliverables & monitor progress, take corrective actions wherever required and deliver projects.
- To drive, manage& monitor team to ensure timely and quality delivery of solution.
- Managing steering com meetings to ensure overall project timelines, quality and Customer Success
- To support the Business Development team in conducting demos, requirement gathering, designing appropriate solutions and creating proposals.
- To work with Product Development team & extend guidance for product improvement and providing insights through market intelligence and product benchmarking/Competition analysis.
- Ensure best customer experience by offering best in class customer support within agreed Turn Around Time
- Developing performance metrics and monitoring key parameters to increase the overall productivity of Functional, Implementation & Support Consultants
- Will be the escalation point for all product related client complaints
- Research, identify and deploy the latest tools and techniques for continual improvement in performance of software and applications deployed
- Provide regular updates to Sr. management on projects progress, variances & corrective actions with impact analysis.
- To ensure documentation of requirements & categorization of same into existing, planned& customizations.
- Hiring, training & continuous mentoring of team members.
- Create & update repository of product training materials
- Continually take initiatives to improve the project environment, suggest and drive process development to improve quality of deliverables.
Must Have:
- Experience in managing End to End Implementations of HRMS for multiple clients
- At least 7+ years of experience in implementing HRMS/HRIS/HCM
- Detailed understanding of any HCM Product at international level
- Outstanding communication and Leadership skills
- Project Management
- Project Planning and scheduling
- Delivery Management
- Stakeholder Management
- Client Management
- Willingness to travel
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