Pixis
Website:
pixis.ai
Job details:
Job Designation: Client Solution Strategist - DV360
Location: Remote
Shift timing: US Shift
About us:
Pixis is a US based codeless technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment their decisionmaking seamlessly. Since its inception, Pixis has been on a mission to develop powerful AI infrastructure that equips marketers across countries with robust plug and play AI products, 200+ proprietary, self evolving AI models without having to write a single line of code. The company has raised a total funding of $209M across Series A, B, C and C1, and is backed by recognized investors including SoftBank Vision Fund 2, Touring Capital, Grupo Carso, General Atlantic, Celesta Capital and Chiratae Ventures. Our customer base includes global brands such as DHL Express, Joe & The Juice, Claroshop, Allbirds, L’Oreal, HDFC Bank, Skoda, Swiggy, Clar and SmartAsset, to name a few Today Pixis’ talented and diverse team of 300+ spread across over 14 geographies is focused on building incredibly transformative AI products to help customers get the most out of their marketing and demand generation efforts.
Get ready to embark on an AI venture at https://pixis.ai/
Key Responsibilities:
Client Collaboration & Relationship Management:
Work closely with clients both individual brands and agencies serving as their primary point of contact. Build strong relationships with client POCs to ensure campaign deliverables are met, objectives are achieved, and expectations are exceeded.
Media Planning & Negotiation:
Collaborate with clients to evaluate and negotiate media plans if needed, ensuring they are strategically sound, realistic, and aligned with campaign objectives. Ensure that briefs and media strategies are actionable, feasible, and optimized for performance.
Campaign Optimization & Communication:
Maintain day-to-day communication with external stakeholders to ensure smooth execution of campaigns. Proactively coordinate between internal and client teams to resolve issues, optimize performance, and maintain transparency throughout the campaign lifecycle.
Leverage campaign data and historical learnings to drive continuous optimization ensuring media efficiency, improving ROI, and achieving campaign targets consistently.
Performance Reporting & Analytics:
Oversee the timely preparation and delivery of campaign performance reports (MIS) to relevant stakeholders. Ensure reports are shared at appropriate intervals daily, weekly, bi-weekly, or monthly as per brand or brief requirements. Use insights and data to drive growth strategies and inform clients on ROI and performance optimization.
Customer Success & Retention:
Manage the overall customer experience, ensuring high satisfaction and engagement levels. Drive upselling and cross-selling opportunities while maintaining strong Net Promoter Scores (NPS). Assess renewal risks, identify growth potential, and ensure continued value realization for clients.
Strategic Advisory & Growth Enablement:
Develop a deep understanding of each client’s brand, business goals, target audience, and competitive landscape. Provide strategic direction and guidance for digital marketing initiatives and campaign execution using Pixis’ AI solutions.
Cross-Functional Collaboration:
Work with internal product, data, and marketing teams to ensure seamless execution of client strategies and continuous improvement of Pixis solutions. Share market and customer insights to influence product innovation and best practices.
Thought Leadership & Knowledge Sharing:
Develop analytical frameworks, industry best practices, and benchmarking initiatives. Conduct internal knowledge-sharing sessions and contribute to building a culture of learning and excellence within the team.
About you:
- Prior 2-5 years experience in Programmatic buying (DV360)
- Proven track record of hitting and overachieving retention and growth targets.
- Achieving revenue targets for customers on a timely basis.
- Problem solver who can independently translate high-level goals into actionable plans.
- Growth mindset - creative and diligent Be able to multitask, prioritise, rapidly iterate and manage communications with different functions in a fast-paced startup environment.
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