Website:
employlabs.ai
Job details:
Title- Product Manager
Location- Gurgaon (onsite)
About the Role- This is a building India's fastest at-home pet care platform - instant grooming today, with walking and a broader pet services stack on the roadmap. This role owns product end-to-end across our three surfaces: the Partner App (used daily by our grooming partners in the field), the Consumer App (where pet parents book and manage services), and the Website (our primary acquisition and trust-building surface). You'll sit close to the founders and operations team, translating real operational and customer pain points into shipped product - not writing specs that sit in a drawer.
What You'll Own
Partner App
• Booking assignment, routing, and job-status flows for on-ground groomers
• Earnings visibility, payout tracking, and incentive/tier logic surfaced in-app
• Onboarding, training (LMS-style modules), and verification flows for new partners
• Safety and SOP compliance features (checklists, photo/video proof of service)
Consumer App
• Booking flow - instant vs. scheduled, multi-pet booking, slot and address selection
• Pet profile management, membership/subscription upsell, and repeat-booking experience • Post-service ratings, feedback loops, and retention/reactivation nudges
• Payments, referrals, and offer/coupon infrastructure
Website
• Landing pages optimised for paid acquisition (Google/Meta) conversion
• SEO-friendly city and service pages as we expand beyond Gurgaon
• Lead capture, WhatsApp click-to-chat, and booking handoff into the app funnel
Day to Day
• Own the product roadmap across all three surfaces, prioritising ruthlessly against a small eng team
• Write clear PRDs, wireframe flows, and work directly with design and engineering to ship
• Dig into operational data (fulfillment %, partner churn, booking drop-offs) to find the next problem to solve
• Run structured user research with pet parents and partners - not just internal assumptions
• Define and track the metrics that matter: conversion, activation, retention, partner productivity
What We're Looking For
• 3 to 6 years in product management, with at least one stint owning a consumer or partner-facing app end-to end
• Experience in on-demand, hyperlocal, or marketplace businesses (grocery, mobility, home services, logistics) strongly preferred
• Strong data instincts: SQL or willingness to get there fast; comfortable in dashboards, not just reports
• Bias to ship fast and learn, over long specs and long roadmaps
Good to Have
◦ Prior experience in pet care, home services, or gig-economy supply platforms
◦ Working knowledge of growth/performance marketing funnels (helps align website + app conversion)
◦ Familiarity with tools like Mixpanel/Amplitude, Figma, and Looker Studio
◦ Has personally used or cared for a pet - genuine empathy for the end customer
Interested candidates can directly apply to our internal portal as well: Link
Click on Apply to know more.
