MarketsandMarkets™
Website:
marketsandmarkets.com
Job details:
About the Company
MarketsandMarkets (MNM) is a global AI-powered market intelligence, business intelligence, and growth intelligence company that is undergoing an exciting transformation from a traditional research and consulting-led organization into a product- and platform-led technology company.
Trusted by 8,500+ global customers, including leading Fortune 1000 organizations, MNM combines deep industry expertise, proprietary research, data, and AI to help enterprises make smarter decisions, identify high-value opportunities, enter new markets, and accelerate growth.
As part of our transformation, we are building a suite of AI-powered enterprise products and intelligent platforms designed to address critical business challenges across sales, marketing, strategy, market intelligence, and revenue growth. Our product portfolio includes platforms such as SalesPlay and GrowthIQ, alongside a growing ecosystem of AI-driven solutions that turn complex market and business data into actionable intelligence.
SalesPlay helps sales organizations identify the right accounts, uncover buying opportunities, generate actionable intelligence, and accelerate revenue through AI-powered sales intelligence. GrowthIQ enables organizations to identify emerging opportunities, understand market dynamics, uncover growth pockets, and make faster, data-driven strategic decisions.
This transformation positions MarketsandMarkets at the intersection of AI, SaaS, enterprise technology, market intelligence, and revenue intelligence, with a clear ambition to build globally scalable products that become an integral part of how modern enterprises make decisions and drive growth.
For technology and product professionals, this is an opportunity to be part of a high-impact transformation journey—moving beyond services and research to build AI-first, enterprise-grade platforms used by organizations across the globe.
If you are excited about building products from the ground up, solving complex enterprise problems with AI and data, and creating technology that directly impacts business growth, MarketsandMarkets offers an opportunity to build products with global scale and real-world impact.
About the Role
We are looking for an experienced Product Manager who has successfully built and scaled B2B SaaS products within leading CRM, SalesTech, or Revenue Intelligence organizations. The ideal candidate has hands-on experience taking products from 0→1 (Product Discovery & MVP) as well as 1→100 (Scaling, Adoption & Growth). You should be customer-obsessed, data-driven, and passionate about solving complex business problems through intuitive product experiences. This role will play a critical part in shaping the future of SalesPlay, our AI-powered sales intelligence platform, by driving product strategy, customer adoption, and revenue growth.
Responsibilities
- Drive the product vision for SalesPlay in collaboration with leadership.
- Identify emerging market trends, AI opportunities, and competitive differentiators.
- Translate business objectives into scalable product initiatives.
- Conduct deep customer discovery through interviews, workshops, product usage analysis, and market research.
- Understand pain points across sales, marketing, account management, and strategy teams.
- Convert customer feedback into product requirements and prioritized enhancements.
- Validate product hypotheses using data and customer insights.
- Lead ideation, problem definition, MVP planning, and product launches.
- Define product requirements and success metrics.
- Work closely with Engineering, Design, AI, and Data Science teams to build innovative capabilities.
- Drive experimentation to validate product-market fit.
- Increase product adoption and user engagement across enterprise customers.
- Improve onboarding, activation, retention, and customer stickiness.
- Optimize user journeys through continuous iteration.
- Measure product success using adoption, engagement, retention, and revenue metrics.
- Analyze customer usage patterns to identify friction points.
- Develop strategies that improve feature adoption and customer satisfaction.
- Partner with Customer Success and Sales teams to improve user enablement.
- Design scalable onboarding and adoption programs.
- Collaborate closely with Engineering, UX, AI, Sales, Customer Success, Marketing, and Leadership teams.
- Prioritize product backlog using customer impact and business value.
- Ensure timely delivery while balancing speed and quality.
- Define and monitor product KPIs.
- Track activation, retention, churn, feature adoption, NPS, customer satisfaction, and revenue impact.
- Use analytics to make informed product decisions.
- Build dashboards that monitor customer behavior and product performance.
- Work with AI teams to build intelligent workflows and recommendations.
- Integrate AI into customer journeys to improve productivity and decision-making.
- Identify automation opportunities across the SalesPlay platform.
- Drive innovation using Generative AI, predictive analytics, and workflow automation.
- Lead end-to-end product launches.
- Partner with Marketing and Sales on positioning, messaging, pricing, and enablement.
- Develop release plans and customer communication strategies.
- Measure launch success and continuously optimize based on customer feedback.
Qualifications
- 6 –12+ years of Product Management experience in B2B SaaS.
- Experience working in CRM, SalesTech, Revenue Intelligence, or Customer Engagement platforms.
- Proven track record of launching products from 0→1 and scaling them successfully.
- Strong understanding of product discovery and customer-centric design.
- Experience improving product adoption, activation, and customer retention.
- Strong analytical and problem-solving skills.
- Expertise in Agile and Scrum methodologies.
- Experience writing Product Requirement Documents (PRDs), user stories, and acceptance criteria.
- Ability to prioritize using business impact and customer value.
- Strong stakeholder management and communication skills.
- Experience collaborating with Engineering, UX, AI/ML, and Data teams.
Preferred Skills
- MBA or Bachelor's/Master's degree in Engineering, Computer Science, Product Management, or related field.
- Experience with AI-powered SaaS platforms.
- Familiarity with CRM ecosystems and enterprise sales workflows.
- Exposure to product analytics tools such as Mixpanel, Amplitude, Heap, GA4, or similar.
- Experience working in high-growth product organizations.
Product adoption and active user growth, Customer activation rate, Feature adoption, Product engagement, Customer retention, Net Promoter Score (NPS), Revenue influenced by product initiatives, Customer satisfaction, Time-to-value for new customers, Delivery of roadmap milestones.
Build AI-first products used by global enterprises. Shape the future of Sales Intelligence and Growth Intelligence. Work on products that directly impact enterprise revenue generation. Collaborate with world-class AI, Engineering, Product, and Consulting teams. Own products from concept to scale. Influence strategic product decisions in a fast-grow Opportunity to create products used by thousands of enterprise users worldwide.
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