PRIME BPM
Website:
primebpm.com
Job details:
PRIME is a privately owned organisation that specialises in Business Process Management (BPM). We are a global organisation with a presence in Ireland, which serves the European and USA markets, and Australia, which serves the APAC region. All our team members work from home.
We have a 20-year history of solving our customers’ business challenges through our proprietary cloud-based BPM software, BPM training, and BPM consulting services. Our customers include Pfizer, AON, Immatics, Coca-Cola, UL Solutions, etc and several Government departments.
To be able to engage and retain such prestigious customers, it is easy to understand that we have a high-performance culture. Our team is made up of talented and passionate members who are supported by processes, systems, KPI’s and metrics.
We work in a fast-paced, structured, and organised environment and are on a super exciting journey together. We are virtually connected throughout the day, and our multicultural team oozes positive vibes!
Why Join Us:
- Shape a product from the development stage, with the opportunity to influence functional design and the product roadmap.
- Potential to grow into a Product Owner position.
- A varied, high-impact role with direct exposure to leadership.
- Collaborative and supportive team environment.
- Opportunity for global customer exposure as the product moves into customer deployments.
- Work from home.
About the Role:
We are seeking a Process Mining Techno-Functional Consultant. The ideal candidate brings deep process mining expertise and hands-on customer experience, contributing to deployment planning, running POCs/POVs, and doing wider product implementation.
Responsibilities:
- Contribute actively to the functional design and ongoing development of the process mining/process intelligence product, working closely with the technology team to provide functional and customer input.
- Provide practical process mining expertise and customer-informed input into the product roadmap and future functionality.
- Bring insights from previous customer implementations to help identify functionality that customers value, functionality that provides limited value, and potential gaps in the product.
- Contribute to the development of the deployment approach and implementation plan for the product within customer organizations.
- Participate in proofs of concept (POCs) and proofs of value (POVs).
- Support the sales team in a pre-sales capacity, including product demonstrations and customer discussions.
- Progressively support customer deployments, implementations, and onboarding.
- Work across technology, functional, and business stakeholders during product development and customer engagements.
- Provide process mining subject-matter expertise, particularly around practical deployment challenges, customer requirements, and implementation considerations.
- Progressively take on product-owner-type responsibilities, with the potential to develop into a Product Owner role.
Qualifications:
- 10–15 years of overall professional experience in a techno-functional capacity.
- 6–7 years of experience in process mining/process intelligence with strong functional and domain expertise.
Required Skills:
- Experience with one or more process mining/process intelligence platforms, such as Celonis, SAP Signavio, iGrafx, Minit, Apromore, Mindzie, or similar platforms.
- Demonstrated experience working with and deploying process mining solutions within customer organizations.
- Strong understanding of the practical challenges involved in implementing and deploying process mining solutions.
- Ability to provide customer-informed input into functional product design, functionality, and product roadmap decisions.
- Experience working with technology, functional, and business stakeholders.
- Experience participating in POCs/POVs, customer demonstrations and process mining implementations.
- Ability and willingness to support presales and other customer-facing activities.
Preferred Skills
- Potential to develop into a Product Owner role.
Hours & Location
- Remote role (work from home), Monday to Friday
- Working hours: 9:00 am – 6:00 pm (IST)
Click on Apply to know more.
