Website:
xperteez.co.in
Job details:
WE’RE HIRING | PRESALES SPECIALIST (PSS)
POSITION DETAILS
Job Title: Presales Specialist (PSS)
Industry: OTT | CPaaS | SaaS
Location: Kolkata
Work Mode: Hybrid
Experience: 3–10 Years
Employment Type: Full-time | Permanent
KEY REQUIREMENTS
• 3+ years of experience in Product Presales, preferably within the Enterprise CPaaS/SaaS domain
• Strong understanding of the CPaaS/SaaS market, technical solutions and competitive landscape
• Deep knowledge of OTT communication channels, particularly WhatsApp Business and RCS
• Excellent verbal and written communication skills
• Strong solution-oriented mindset with the ability to work independently
• Ability to collaborate effectively across product, business, technical, CSD and partner teams
KEY RESPONSIBILITIES
• Develop and execute presales strategies for CPaaS, WhatsApp and RCS solutions across relevant industry verticals
• Develop compelling value propositions and customized solution proposals for prospective clients
• Translate technical capabilities into business-focused solutions aligned with customer requirements
• Conduct client presentations, solution demonstrations and strategic discussions with key decision-makers
• Manage and contribute to RFP/RFI responses, proposals and commercial bids
• Conduct market and competitor research to identify new business opportunities
• Collaborate with Product, Technical, CSD and Partner teams to understand and communicate solution capabilities and differentiators
• Support customer success and drive growth of wallet share across assigned accounts and domains
• Monitor industry trends, competitor offerings and emerging technologies across CPaaS and OTT platforms
• Stay updated with developments within the Meta and Google ecosystems, particularly WhatsApp Business and RCS
IDEAL CANDIDATE
- We are looking for a presales professional who can bridge the gap between technology and business, understand enterprise communication requirements, and effectively position CPaaS/OTT solutions to customers.
- Candidates with hands-on experience in CPaaS, Enterprise Messaging, WhatsApp Business API, RCS, SMS platforms, API integrations, technical presales, solution consulting, customer demos and RFP/RFI handling will be preferred.
If you have relevant experience and are looking to build your career in the OTT/CPaaS/SaaS ecosystem, we would like to hear from you.
Click on Apply to know more.
