Enterprise Customer Support Specialist
Perplexity
- Salary
- $110k - $130k
- Experience
- 3+ yrs
- Location
- California, United States
- Job type
- Full-time
Required skills
- Slack
- Intercom
- Zendesk
- Jira
- SQL
- Looker
- Snowflake
- Stripe
- Google Drive
- SharePoint
- Dropbox
About the role
3+ years B2B enterprise customer support; experience with LLMs and AI fundamentals; ability to explain APIs, SSO/SAML, cloud integrations; proficiency with Intercom, Zendesk, Jira, SQL, Looker, Snowflake; excellent English; on-call rotation including holidays/weekends.
About Perplexity
Private American software company offering an AI-powered conversational search engine with real-time web answers and citations.
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