The Management Recruitment Group (MRG)
Website:
mrgglobal.com
Job details:
Pre-Sales Specialist | Real Estate | Bengaluru
We are hiring a Pre-Sales Specialist for a leading real estate developer in Bengaluru. The role is focused on driving site visits and bookings through effective lead management, customer engagement, contact centre coordination and CRM management.
This is an opportunity for a customer-focused, target-driven professional with real estate experience who enjoys converting leads into site visits and supporting the residential sales journey.
Key Responsibilities
- Drive site visits and bookings by coordinating with contact centre agents and following up with prospective customers.
- Call customers to confirm visits, understand their requirements, answer queries and minimise cancellations or drop-offs.
- Work closely with contact centre teams to improve visit bookings and follow-up effectiveness.
- Maintain accurate lead records in Salesforce, including lead status, customer interactions, follow-ups and data hygiene.
- Execute email and WhatsApp campaigns to nurture leads and encourage site visits.
- Coordinate with Relationship Managers to ensure smooth handovers of qualified leads and confirmed visits.
- Track daily leads, follow-ups, site visits and booking performance, sharing regular updates with management.
- Provide on-site customer support during weekends and high-footfall periods.
Candidate Profile
- Graduate in any discipline.
- 3–6 years of experience in pre-sales, lead management or customer coordination.
- Prior experience in the real estate industry is essential.
- Hands-on experience with Salesforce CRM is mandatory.
- Experience coordinating with contact centres or call centre teams to drive site visits.
- Comfortable engaging customers over calls, email and WhatsApp.
- Strong communication, interpersonal and follow-up skills.
- Organised, detail-oriented and comfortable working towards targets.
Location & Working Pattern
Location: Bengaluru, Karnataka
Work Week: 6 days a week, including weekends, with on-site presence required on weekends.
How to Apply
Interested candidates with relevant real estate pre-sales experience are invited to apply with their updated CV.
Click on Apply to know more.