Senior Technical Consultant - Genesys
Orange Business
- Location
- Mumbai, Maharashtra, India
- Job type
- Full-time
Required skills
- Genesys Cloud
- Genesys Engage
- Verint
- ACD
- IVR
About the role
Hands-on experience supporting Genesys Cloud Contact Center solutions in enterprise production environments; knowledge of IP telephony, contact center, recording, and cloud infrastructure; experience with ACD, IVR, routing, queues, and troubleshooting; rotational shifts for 24/7 operations.
About Orange Business
Network and digital integrator for global enterprises.
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