Starcom Consultant
Website:
starcomconsultant.com
Job details:
Job Summary
We are looking for an
Oracle Digital Adoption Consultant with hands-on experience in designing and developing interactive, in-app learning experiences for
Oracle Fusion Cloud applications. The role will focus on improving user adoption and experience by creating contextual guidance, walkthroughs, tooltips, process guidance, and in-app training.
The ideal candidate will have a strong understanding of Oracle Fusion Cloud business processes and experience with digital adoption/user assistance platforms, preferably
Oracle Guided Learning (OGL).
Key Responsibilities
- Design and develop interactive in-app learning experiences within Oracle Fusion Cloud applications.
- Create contextual guidance, walkthroughs, tooltips, pop-ups, and step-by-step process assistance for end users.
- Develop in-app training and digital adoption content to support Oracle Fusion Cloud business processes.
- Analyze business processes and user journeys to identify opportunities for improving user adoption and productivity.
- Collaborate with business stakeholders, functional consultants, SMEs, and technical teams to understand training and adoption requirements.
- Translate complex Oracle Fusion Cloud processes into simple, intuitive, and user-friendly learning experiences.
- Develop and maintain digital adoption content based on Oracle Fusion Cloud application updates and business process changes.
- Support user onboarding, process adoption, and change management initiatives.
- Conduct testing and validation of walkthroughs and guidance across relevant Oracle Fusion Cloud modules.
- Monitor feedback and usage of digital adoption content and make improvements based on user needs.
- Maintain documentation and standards for digital adoption content development.
- Work with cross-functional teams to ensure consistency and quality of user assistance content.
Qualifications - 5+ years of experience in digital adoption, user assistance, e-learning, application training, or a related area.
- Hands-on experience working with Oracle Fusion Cloud applications.
- Experience creating in-app guidance, walkthroughs, tooltips, contextual help, and interactive training.
- Experience with Oracle Guided Learning (OGL) or similar digital adoption platforms such as WalkMe, Whatfix, or SAP Enable Now.
- Good understanding of Oracle Fusion Cloud business processes and user journeys.
- Strong experience in instructional design and creating user-friendly learning content.
- Ability to translate business requirements into effective digital learning experiences.
- Strong communication and stakeholder management skills.
- Good analytical and problem-solving abilities.
- Experience with multiple Oracle Fusion Cloud modules such as:
- Oracle HCM Cloud
- Oracle Financials
- Oracle Procurement
- Oracle Supply Chain Management (SCM)
- Oracle Project Management
- Experience supporting Oracle Fusion Cloud implementations, upgrades, or rollouts.
- Knowledge of change management and user adoption methodologies.
- Experience with content lifecycle management and governance.
- Understanding of UX principles and user-centered design.
- Experience working in global or multi-region Oracle Cloud transformation programs.
[Add information regarding benefits and perks here]
Skills: oracle,cloud,fusion,walkthroughs
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