Website:
educomlearning.com
Job details:
Company Description EduCom Learning offers online graduate and postgraduate programs in collaboration with NMIMS (NCDOE), a leading business school based in Mumbai. The organization focuses on delivering industry-relevant education designed to prepare learners for the demands of modern business sectors. Programs combine academic rigor with practical application to support career growth and professional advancement. EduCom Learning emphasizes quality, accessibility, and learner support throughout the educational journey.
Role Description The Operations Specialist is a full-time, on-site role based in Pune District. This role is responsible for overseeing daily operational processes related to program delivery, student onboarding, and administrative coordination. Key tasks include tracking enrollments, maintaining accurate records, coordinating with academic and sales teams, and ensuring smooth communication between learners and internal stakeholders. The Operations Specialist will support process improvement initiatives, monitor performance metrics, and help resolve operational issues in a timely manner. The role also involves preparing reports, assisting with scheduling, and contributing to a consistent, learner-focused experience.
Qualifications
- Candidates should possess strong Analytical Skills to interpret data, monitor performance, and support decision-making.
- Candidates should possess effective Communication skills for clear interaction with learners, faculty, and internal teams.
- Candidates should possess Sales-related skills to support enrollment processes and collaborate with the sales team on lead follow-up.
- Candidates should possess Operations Management skills to handle daily workflows, optimize processes, and maintain service quality.
- Candidates should possess Project Management skills to coordinate initiatives, manage timelines, and ensure successful execution of operational tasks.
- Relevant qualifications include a bachelor’s degree in business, management, or a related field, and prior experience in education or service operations.
- Additional beneficial skills include proficiency with MS Office tools, familiarity with CRM or student management systems, attention to detail, and the ability to work collaboratively in a fast-paced environment.
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