Website:
athyekaheritage.in
Job details:
Cafe Athyeka
Position - Operations Head
Location - Delhi NCR
Budget - 6 Lacs - 8.5 Lacs/LPA
Cafe Athyeka is a rapidly expanding premium South Indian cafe brand known for authentic regional cuisine, exceptional guest experiences, and operational excellence. With multiple outlets across NCR and ambitious expansion plans, we are looking for a dynamic hospitality leader to drive operational consistency and scalable growth.
Role Summary
We are seeking a hardcore multi-unit hospitality operations professional with extensive experience managing restaurant/cafe chains. The ideal candidate should have successfully led operations across multiple outlets, ensuring consistent guest experience, profitability, SOP compliance, food quality, and team performance.
This is not suitable for candidates with experience in a single standalone restaurant or hotel operations only.
Key Responsibilities
- Lead end-to-end operations for multiple cafe outlets.
- Drive operational excellence across all locations.
- Ensure strict adherence to SOPs, food safety, hygiene, and quality standards.
- Monitor daily sales, food cost, labour cost, and outlet profitability.
- Improve guest satisfaction and customer retention.
- Build and mentor Outlet Managers and Area Managers.
- Standardize service delivery across all cafes.
- Drive new outlet openings and operational readiness.
- Optimize manpower planning and productivity.
- Ensure inventory control and minimize wastage.
- Work closely with culinary, marketing, HR, procurement, and finance teams.
- Conduct regular operational audits and implement corrective action plans.
- Develop training systems to maintain brand standards.
- Identify opportunities for revenue growth and cost optimization.
Mandatory Requirements
- 8–20 years of hospitality operations experience.
- Minimum 5 years managing multiple restaurant/cafe outlets simultaneously.
- Proven experience with multi-unit restaurant or cafe chains.
- Strong exposure to:
- QSR
- Casual Dining
- Cafe Chains
- Premium Dining Chains
- Experience handling P&L, budgeting, cost controls, and KPI management.
- Strong leadership and team-building capabilities.
- Expertise in SOP implementation and process standardization.
- Experience opening new outlets is highly preferred.
Please do not apply if your experience is limited to a single restaurant, hotel, banquet, or standalone food outlet. We are specifically looking for candidates with hands-on experience managing operations across multiple outlets within a restaurant or cafe chain.
Please share your resume at renukahr@athyeka.com
Click on Apply to know more.