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Full-Time | Freshers Welcome | Remote | Night Shift (IST)
About Triplespeed
We incubate viral consumer brands for the US and EU markets and scale them until they become independent companies.
In the last 14 months, we took three apps, in three unrelated verticals, from zero to over $70M in combined annual run rate. Bootstrapped, with no outside capital. We're one of the fastest-growing bootstrapped companies in the world.
What you'll do
Marketing Operations (~50%)
- Review and audit marketing videos and paid media creatives across our channels.
- Check advertisements for compliance with platform policies and internal guidelines.
- Flag policy violations, misleading claims, incorrect messaging or other creative issues.
- Audit live ads to ensure they continue meeting quality and compliance standards.
- Review high volumes of content while maintaining a high level of accuracy.
- Maintain clean records of creative audits, issues and resolutions.
- Work closely with marketing and growth teams to flag problems and resolve them quickly.
- Help build and improve SOPs, checklists and processes for marketing operations.
Customer Support (~50%)
- Respond to customer queries across email, chat and other support channels.
- Troubleshoot common product and account issues and provide clear, helpful resolutions.
- Escalate complex issues to the relevant teams.
- Identify recurring complaints and useful feedback, and share patterns with Product and Marketing.
Who we're looking for
- 0–1 years of experience in marketing, operations, customer support, quality assurance or a similar role. Freshers welcome.
- Extremely detail-oriented — you spot small inconsistencies others miss.
- Strong written and verbal communication skills.
- Comfortable reviewing large volumes of content without losing accuracy.
- Good judgment and the ability to identify potential problems.
- Comfortable working independently in a remote environment.
- Highly organised and able to manage multiple tasks at once.
- Proactive — you act on problems rather than waiting to be told.
- Comfortable working a night shift aligned with IST working hours.
Useful but not required
Internship or previous experience in marketing, operations, customer support, content moderation or QA, familiarity with Meta Ads, Google Ads, TikTok Ads or other paid media platforms, experience reviewing social or advertising creatives, a basic understanding of digital marketing and paid acquisition, experience with customer support or ticketing tools, comfort with Google Sheets, and an interest in consumer apps, performance marketing or growth.
What you get
- Direct, hands-on exposure to a fast-growing global consumer business.
- Real experience across performance marketing ops, ad compliance, creative ops and customer experience.
- Work closely with marketing, growth and leadership teams.
- Ownership that can grow into Marketing Operations, Creative Operations, Paid Media Operations, Advertising Compliance, Customer Experience, Growth Operations or Marketing Analytics.
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